BPO vs. Captive – What’s Best for Your Business?

Join us as we bring you this engaging episode featuring Candace Dingmann, a seasoned Army veteran and Global Shared Services Leader for Organon.

Candace draws on her decades of experience to share valuable strategies for fostering an entrepreneurial mindset and leveraging talent acquisition in the realm of GBS. In a world where data is often rich, she also sheds light on the power of data analytics for even the most information-poor clients.

Gain insights into the future of Business Process Outsourcing, BPO workings, and key advantages like labor cost arbitrage. Whether you’re looking to establish internal shared services or considering outsourcing your business processes, this episode provides actionable insights and real-world examples to help you make informed decisions.