GBS Needs to Earn Its Seat at the Table

Join us with our guest, Sameer Jalundhwala, SVP, GBS at NTT Ltd. as we explore the role of GBS leaders in earning their seat at the table. Sameer shares his insights on how GBS leaders can act like entrepreneurs, focus maniacally on providing value within their organizations and drive enterprise-wide transformation rather than becoming an outsourcing provider. Sameer also discusses the future of GBS, including deeper process integration, expanding to new countries, and building GBS as a center of excellence.