Automated Invoice Collection Software

Routine Tasks Automation = Faster Unpaid Invoices Collection

  • Automate follow-ups with personalized calls and emails, doubling outreach and improving engagement.
  • Automate collections process and accelerate payments for an improved cash flow.
  • Eliminate repetitive tasks, empowering teams to focus on high-priority accounts and enhancing productivity.

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Cutting-Edge Features of Our Automated Invoice Collection Software

HighRadius AI-powered invoice collection software streamlines the collections process with features that enhance workflows, provide real-time insights, and simplify customer interactions. It helps improve efficiency, minimize errors, and optimize cash flow management.

AI-Powered Prioritized Worklist for Maximized Collection Impact

  • Identify high-impact accounts using 20+ risk factors
  • Automatically assign accounts based on collector availability
  • Eliminate manual prioritization, focusing on accounts with the highest collection potential
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In-App Dialer for Streamlined Calling and Follow-Up

  • One-click calling with automated note-taking
  • AI-based call intent identification from call notes
  • Minimize manual logging, maximizing time for direct customer interactions
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Unified Intelligent Email Inbox for Simplified Communications

  • Centralize all collection emails within the app
  • Link emails directly to customer accounts for easy tracking
  • Automate task creation based on customer replies, reducing administrative time
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Advanced Dunning System for Broader Customer Outreach

  • Automate past-due reminders and proactive payment notices
  • Enable self-service payment links for customer convenience
  • Scale up customer reach with minimal manual intervention
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FreedaGPT-Enabled Generative AI for Enhanced Email and Reporting

  • AI-generated email drafts and call summaries
  • Create visual insights and reports using natural language prompts
  • Increase productivity with automated responses and reporting
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AP Portal Automation for Effortless Payment Tracking

  • Automatically log into AP portals for real-time updates
  • Track payment status and log disputes as needed
  • Free up collector time by automating repetitive portal tasks
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What Is Automated Invoice Collection Software?

Automated invoice collection software streamlines the process of managing and collecting past-due invoices. It automates tasks like sending reminders, tracking payments, and generating follow-ups. By leveraging features like AI and workflow automation, it reduces manual effort, improves cash flow, and ensures timely collections, helping businesses manage receivables efficiently.

Automated credit scoring

Why Should Businesses Automate Invoice Collection?

Manual invoice collection processes are time-consuming, error-prone, and inefficient. Teams often spend hours tracking overdue payments, sending follow-ups, and reconciling accounts, which can lead to delays in cash flow. Additionally, missed reminders and inconsistent communication can damage customer relationships and increase the number of unpaid invoices. For growing businesses, scaling these manual efforts becomes increasingly challenging, resulting in higher operational costs and strained resources.

Automating invoice collection transforms this process by streamlining the collection of unpaid invoices via follow-ups, reminders, and reconciliation. Advanced software sends timely notifications, prioritizes high-risk accounts using AI, and provides real-time visibility into payment statuses. Automation reduces manual effort, minimizes errors, and accelerates cash recovery. By adopting invoice collection automation, businesses can improve efficiency, enhance customer satisfaction, and focus their resources on strategic initiatives.

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Top Benefits of Invoice Collection Software

Automated invoice collections software simplifies and accelerates the collections process by leveraging AI and automation. It helps prioritize high-risk accounts, streamline communication, and reduce manual effort.

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Resolve Delinquencies Faster

Speed up collections with AI-powered workflows, enabling timely and effective outreach.

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Automate Customer Communication

Simplify engagement through automated emails, dunning notices, and reminders to support consistent payments.

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Enhance Customer Satisfaction

Strengthen client relationships with responsive, seamless interactions that drive loyalty and satisfaction.

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Increase Productivity

Streamline collectors' workflows with centralized dashboards, automated call logging, and intelligent task assignments.

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How Does Automated Invoice Collection Software Work?

Automated invoice collection software uses technology to simplify and optimize the process of collecting payments. Here’s how it works:

Data Collection
Invoice Tracking

The software monitors sent invoices and track their status, including due dates and payment progress, in real-time.

Automated Credit Scoring
Automated Reminders

It sends timely payment reminders and follow-up emails to customers using predefined templates, reducing the need for manual outreach.

Risk Segmentation
AI-Powered Prioritization

AI identifies overdue invoices and prioritizes high-risk accounts for immediate action, ensuring efficient resource allocation.

Automated Decisioning
Payment Integration

The software integrates with payment gateways, allowing customers to pay directly via secure links in reminders or invoices.

Continuous Monitoring
Analytics and Reporting

It provides detailed insights into collection performance, overdue trends, and customer payment behavior, enabling data-driven decision-making.

By automating repetitive tasks, the software helps businesses recover dues faster, improve cash flow, and reduce manual intervention.

Key Factors to Consider When Choosing Automated Invoice Collection Software

Choosing the right automated invoice collection software is critical for streamlining your accounts receivable process and maintaining healthy cash flow. The ideal solution not only automates repetitive tasks but also enhances accuracy, improves customer communication, and provides actionable insights. Here are the key factors to consider to ensure the software aligns with your business needs.

Automation Features

Look for capabilities like automated reminders, payment follow-ups, and overdue tracking to streamline collection processes and reduce manual effort.

Payment Integration

Ensure the software integrates with multiple payment gateways to offer customers convenient, secure payment options.

Customization

Check if workflows, templates, and reports can be tailored to match your business processes and branding.

AI and Analytics

Advanced AI tools for prioritizing collections and providing actionable insights into payment patterns and overdue trends are essential for efficiency.

Scalability

Opt for a solution that can handle increasing invoice volumes as your business grows.

Ease of Use

A user-friendly interface ensures quick adoption, reduces training time and enhances team productivity.

Integration Capabilities

Ensure seamless connectivity with your existing ERP, accounting, and CRM systems for centralized data management.

Customer Support

Reliable support is critical to resolving technical issues promptly and ensuring smooth operations.

Security and Compliance

Choose software that meets industry standards for data security and complies with regulations like GDPR and PCI DSS.

Cost and ROI

Evaluate the pricing model and potential savings in time, resources, and improved cash flow to ensure it delivers strong ROI.

With HighRadius AI-Powered Invoice Collections Software, You Can Achieve

20% Reduction in Past Due
40% Increase in Productivity
20% Reduction in Bad Debt

Steps to Implement Invoice Collection Software

Implementing automated invoice collection software requires a strategic approach to ensure seamless integration and optimal results. From evaluating business needs to customizing workflows and training teams, each step is vital to automating collections processes, reducing manual effort, and driving better financial outcomes for your business.

Assess Business Needs

Evaluate your current collections process, identify bottlenecks, and define key objectives for automation, such as reducing past-due accounts or improving collector productivity.

Select the Right Solution

Choose a collections management software that aligns with your business needs. Consider factors like integration, scalability, automation features, and vendor support during evaluation.

Prepare Data for Migration

Consolidate and clean your existing collections data. Ensure customer records, invoices, and payment history are accurate and formatted for smooth migration into the new system.

Integrate with Existing Systems

Connect the software with your ERP, CRM, or accounting systems to enable real-time data flow and maintain consistency across all platforms.

Customize Workflows and Settings

Configure the system to match your business requirements, including prioritization rules, dunning strategies, and customer segmentation.

Train Your Team

Provide comprehensive training to collectors and stakeholders to ensure they understand the system’s features and workflows, maximizing adoption and efficiency.

Test and Validate

Run a pilot program or perform extensive testing to identify and resolve potential issues. Verify that the system is functioning as expected and meets your goals.

Go Live and Monitor Performance

Launch the system and closely monitor its performance. Use analytics and reports to assess its impact on KPIs such as DSO and past-due accounts.

Continuous Optimization

Gather feedback from users and review system performance regularly. Make adjustments to workflows, rules, or strategies as needed to enhance results over time.

See How Customers Are Benefiting From Our Invoice Collections Software

Brightstar Logo
20% Bad Debt reduction
By automating paper-based collections. Read more.
American Greetings Logo
1000+ Work Hours Recovered
Every month with advanced dunning. Read more.
Ebsco Logo
5.5 Days Reduction in DSO
With AI-based worklist prioritization. Read more.

Our Invoice Collections Software Seamlessly Integrates With Your Finance Stack

HighRadius builds solid partnerships and offers robust integration capabilities by integrating with 110+ banks, 40 credit agencies, 50+ ERPs, and 15+ billing systems globally.

Finance Stack

Struggling with unpaid invoices? Reduce overdue accounts while increasing productivity by 40%

HighRadius’ AI-powered invoice collection software automates critical tasks, enabling faster payments and reducing overdue accounts. With intelligent prioritization, streamlined communication, and proactive outreach capabilities, our software equips your team to resolve issues efficiently, improve cash flow, and strengthen customer relationships.

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FAQS: AI-Powered Automated Invoice Collection Software

What is Invoice Collection Automation?

Invoice collection automation uses technology to streamline and simplify the collection process. It automates tasks like sending reminders, tracking payments, and generating reports, reducing manual work and ensuring faster collections. This improves cash flow and helps businesses focus on strategic activities.

How to collect invoices automatically?

To collect invoices automatically, use software that sends automated reminders, provides payment links, and tracks outstanding invoices. It integrates with your accounting system, reducing manual intervention and ensuring timely follow-ups, making the collection process more efficient and error-free.

What is the best way to collect unpaid invoices?

The best way to collect unpaid invoices is by automating follow-ups with software that sends reminders, enables online payments, and provides detailed tracking. Combining automation with clear communication ensures faster payments while reducing the administrative burden.

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