Reduce past dues by 20% with O2C automation
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Faster Collections, Reduced Past Dues
Speed up collections with automated workflows, smart prioritization, and timely follow-ups. Proactively manage accounts to minimize overdue balances and reduce future payment delays.
Boost Productivity, Reduce Manual Efforts
Automate repetitive tasks to free up your team for strategic activities. Streamlined processes reduce errors and inefficiencies, enabling your team to achieve more with less effort.
Minimize Credit Risk, Reduce Bad Debt
Leverage data-driven insights to evaluate creditworthiness and monitor risks. Implement proactive strategies to minimize losses, safeguarding your bottom line from potential bad debts.
Deliver an Exceptional Customer Experience
Foster long-term customer relationships with timely invoicing, seamless communication, and quick issue resolution. Transparent, customer-focused services help enhance satisfaction and loyalty.
HighRadius builds solid partnerships and offers robust integration capabilities by integrating with 110+ banks, 40 credit agencies, 50+ ERPs, and 15+ billing systems globally.
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This isn’t theory—it’s real-world case studies from companies using AI to cut costs, reduce manual work, and boost cash flow in record time.
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GPOs at Keurig Dr Pepper and Air Products used this powerful 10-question evaluation framework to get it right—and now it’s yours.
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From clunky collections to cash-flow clarity, see how leading CPGs are future-proofing finance operations with automation.
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Order-to-Cash automation software streamlines the entire revenue cycle, from receiving customer orders to collecting payments. It automates manual processes like invoicing, payment reconciliation, and collections, reducing errors, delays, and ensuring a better customer experience.
This software integrates seamlessly with your ERP systems, enabling faster cash flow, better accuracy, and real-time visibility into financial operations. The order-to-cash software further simplifies tasks such as credit checks, dunning, and dispute management, freeing up your team to focus on high-impact work.
For B2B businesses, order-to-cash automation ensures faster payments, reduces overdue balances, and minimizes bad debt risks. It strengthens customer relationships through timely invoicing, transparent communication, and a smooth, hassle-free payment process.
Explore how to leverage data analytics for dynamic reporting to optimize your accounts receivable process!
Download NowBy combining intelligent automation with data-driven insights, our order-to-cash automation solution empowers companies to streamline their entire O2C management process—from customer management to cash collection.
Our order-to-cash software leverages advanced AI to eliminate manual tasks, ensuring faster processing, higher accuracy, and smarter decision-making at every step. From credit checks to cash reconciliation, let AI work for you.
Whether you're a mid-market company or a global enterprise, our solution grows with you. Our order-to-cash software is designed to scale according to your business's needs, providing customized tools for both medium and large organizations.
Access your O2C operations anytime, anywhere, with our secure, cloud-based O2C platform. Experience reduced infrastructure costs and quick deployments while ensuring data security and compliance.
Effortlessly integrate O2C platform with leading ERP platforms like SAP, Oracle, Microsoft Dynamics, and more. HighRadius ensures synchronized workflows across systems, eliminating redundancies and creating a unified view of your O2C process.
Investing in order-to-cash automation software can revolutionize your financial operations, streamlining everything from sales orders to cash receipts. This not only boosts profitability but also drives sustainable growth.
Here’s why every business should consider adopting an order-to-cash management automation solution.
Manual order-to-cash processes create costly delays and slow down cash flow. By investing in order-to-cash software, you remove bottlenecks, streamline invoicing, and speed up payment collections. With automated workflows, approvals are faster, invoices are sent on time, and payments are tracked efficiently—ensuring you get paid quicker.
With the help of an integrated O2C software solution, your business can eliminate process silos and create a seamless flow from order creation to payment collection. By connecting your CRM, ERP, and financial systems, automation ensures that data is consistently shared across all platforms, reducing the need for manual input and minimizing errors.
Manual Order-to-Cash processes drain time, money, and resources—especially as your business scales. With workflow automation, you can eliminate the need for redundant tasks, reducing administrative overhead. This means fewer manual interventions are required and as a result your team can focus on high-value work, driving efficiency across the board.
Order-to-cash management software doesn’t just streamline operations—it unlocks powerful business intelligence. With real-time access to financial data, you can monitor cash flow, track order statuses, and quickly spot trends. This transparency allows you to make smarter, faster decisions—whether it’s optimizing working capital, managing customer credit, or forecasting future growth.
Order to Cash (O2C) software can significantly streamline your business operations by automating and optimizing the entire order-to-payment cycle. It centralizes and integrates processes like order management, invoicing, credit management, and collections, reducing manual work and minimizing errors. With real-time visibility into each step of the O2C process, businesses can track orders more efficiently, ensuring faster and more accurate fulfillment.
The software also enhances cash flow management by speeding up invoicing and payment collections, ultimately reducing days sales outstanding (DSO). Additionally, by automating routine tasks, the software frees your team time to focus on more strategic activities, improving customer satisfaction and overall efficiency.
Agentic AI is transforming the Order to Cash process into an intelligent, self-steering engine. It goes far beyond traditional RPA and rule-based workflows—these intelligent agents don’t just follow instructions; they understand context, make decisions, and trigger actions across every step of the receivables lifecycle.
In credit management, Agentic AI assesses new applicants by analyzing third-party data, financial ratios, and historical risk patterns to suggest optimal credit limits—automatically escalating edge cases for review. In collections, it prioritizes customer outreach based on predicted delinquency and collector bandwidth, while generating personalized dunning communications tailored to payment history and response behavior.
What sets Agentic AI apart is how deeply interconnected its decisions are across modules. A blocked order in credit, for example, triggers an immediate review by the credit agent while alerting collections to pause contact. If a deduction is detected during cash posting, dispute resolution is initiated instantly, and relevant documents are fetched from portals—all without waiting for manual intervention.
Every decision made by Agentic AI feeds back into the system. It learns from collector actions, credit review outcomes, and deduction resolutions to refine its logic over time. Whether it’s improving payment match rates or reducing false positives in blocked orders, the platform evolves continuously—delivering sharper insights and fewer exceptions with each cycle.
Selecting the right Order-to-cash automation platform is a crucial decision that impacts efficiency, cash flow, and operational agility. For businesses aiming to optimize financial processes, the right solution should align with unique operational demands, scale, and long-term objectives.
Automation should extend across the entire order to cash management process—from order entry to invoice generation and payment follow-ups. Streamlined workflows minimize manual intervention, reduce errors, and speed up cash flow.
Offering self-service portals for both customers and suppliers can enhance engagement and transparency. Customers can check order status, view invoices, and manage disputes directly, leading to faster resolution times and greater satisfaction.
Real-time reporting and dashboards should offer a clear view of order status, aging invoices, and overall financial health. Analytics can highlight trends, potential risks, and opportunities for optimization in the cash management process.
Ensure the system integrates smoothly with current enterprise systems like ERP and CRM. The ability to sync data in real-time across platforms is vital for maintaining consistency and accuracy throughout the O2C cycle.
Order-to-cash automation software transforms the traditionally manual and fragmented order-to-cash management process into a seamless, end-to-end automated workflow. O2C solutions help speed up the processes, reduce errors, and improve cash flow—all while enhancing customer satisfaction.
The order to cash system assesses creditworthiness, sets risk-based limits, and delivers real-time insights to reduce bad debt and enhance decisions.
Automatically generate, deliver, and track invoices in multiple formats, ensuring customers receive accurate bills and reducing payment delays.
Automated reminders and AI-driven prioritization ensure timely payment follow-ups, reducing overdue accounts and improving cash flow efficiency.
Leverage AI to auto-match payments with invoices for 100% accurate cash posting, saving time and reducing reconciliation errors.
Automating reason code mapping, verification, and resolution will simplify deductions and claims management and ensure faster and more efficient processing.
Gain real-time insights with comprehensive reports, track KPIs, and benchmark performance to optimize the entire O2C process.
Leading finance teams are turning to Agentic AI to take full control of their Order-to-Cash process—cutting risk, reducing overhead, and accelerating cash flow. Ready to future-proof your finance team?
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The order-to-cash process flow involves all the steps from receiving a customer order to collect payment. It includes order capture, credit checks, invoicing, payment follow-ups, cash application, and reporting. A streamlined O2C management process enhances operational efficiency, reduces manual effort, and improves customer satisfaction.
Order-to-cash analytics software provides real-time data on orders, invoicing, and payment statuses. It gives businesses the ability to spot trends, identify bottlenecks, and improve cash flow by optimizing their order management process. This empowers businesses in smarter decision-making and operational improvements.
In Order-to-Cash, KPIs (Key Performance Indicators) are metrics used to measure the efficiency and effectiveness of the entire process. Common KPIs include Days Sales Outstanding (DSO), order cycle time, invoice accuracy, cash flow, and dispute resolution time, helping businesses optimize operations.
Measuring the Order-to-Cash (O2C) process involves tracking various key metrics and performance indicators at different stages. These metrics can be easily monitored with the help of order-to-cash metrics tracking software. Some of these metrics are as follows:
Choosing the right order-to-cash tool provider is key to optimizing your processes. Here are a few things to look for:
