Five decades ago when ATMs were first introduced into society, there was a huge uproar regarding the job loss it would entail for bank tellers. The result? The creation of more jobs by reducing the cost per branch, thereby enabling banks to open additional branches and employ more tellers.
Similarly, with the onset of AI in collections, there is a lot of turbulence and concern around job security.
But, are the concerns a reality?
Join this webinar to find how artificial intelligence will enable collectors to play a more crucial and strategic role in their organizations. Discover the benefits of AI and virtual assistants including improved productivity, enhanced decision making, reducing bad-debt and lower DSO!
HighRadius Collections Software automates and optimizes the credit & collections management process to improve collector efficiency, minimize bad debt write-offs, improve customer relationships, and reduce DSO. It provides a complete set of tools to optimize and automate the credit collections management process and enable the better prioritization of credit collections activities All the information you need (invoices, dispute information, POD, claims, tracking info, etc.) on each case is automatically presented in a collections work-space and is ready for use. Apart from the wide variety of benefits that it has, it also comes with some amazing features like CADE (Collection Agency Data Exchange), collector’s dashboard which has prioritized collections worklist, automated dunning & correspondence, dispute management, centralized tracking of notes, call logs & payment commitments along with cash forecasting functionalities. The result is a more efficient collections team that contributes to enhanced cash flow and reduced DSO.