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An insightful summary of the essential skills required to steer your accounts receivable in the right direction while climbing your career ladder at the same time!
Understanding Credit and Collections Laws Understanding commercial debt collection laws are critical, especially for those businesses that extend credit to international customers. Knowing what language to use in dunning correspondence and what law to look for in order to file a lawsuit can both help in debt recovery and shield the company against any lawsuits for inappropriate collections practices.
Customer Segmentation and Correspondence Strategies Still wondering which customers to call, what correspondence method to use, and how to track the communication? All you need to do is go through this chapter for a crash-course on how to correspond with the right customers at the right time.
Developing a Credit Policy Framework Under the burden of bad debt and uncollectible receivables? Here is the solution. Learn how to develop a robust credit and collections policy framework to reduce credit risk exposure while extending lines of credit to strategic accounts and SMBs.
Reporting and Analytics While it is essential to keep driving the processes and implementing new technologies to earn better results, it is more important to analyze process performance and KPIs and change course accordingly. An advanced reporting A/R dashboard could help you and your executive teams keep track of DSO, bad-debt, and customer profitability.
Understanding Latest Technology Still unaware of fifth-generation technologies, such as Robotic Process Automation and Artificial Intelligence, and how they are revolutionizing the A/R landscape? This chapter is all about the application of advanced technologies to fundamentally transform credit and A/R operations.
HighRadius Collections Software automates and optimizes the credit & collections management process to improve collector efficiency, minimize bad debt write-offs, improve customer relationships, and reduce DSO. It provides a complete set of tools to optimize and automate the credit collections management process and enable the better prioritization of credit collections activities All the information you need (invoices, dispute information, POD, claims, tracking info, etc.) on each case is automatically presented in a collections work-space and is ready for use. Apart from the wide variety of benefits that it has, it also comes with some amazing features like CADE (Collection Agency Data Exchange), collector’s dashboard which has prioritized collections worklist, automated dunning & correspondence, dispute management, centralized tracking of notes, call logs & payment commitments along with cash forecasting functionalities. The result is a more efficient collections team that contributes to enhanced cash flow and reduced DSO.
HighRadius Corporation
2107 CityWest Blvd,
Suite 1100,
Houston, TX 77042
