Achieving 99% Automated Cash Posting for 12 Million Invoices Per Year
Impact Achieved
99%
Automated Cash Application
96%
Check Level Hit Rate
62%
of Targeted End-Users adopted EIPP
75%
of Resources Reallocated to Higher-Value Tasks
Earlier we had 6 Cash App folks. We had 5 dispute analysts and 15 collectors. With HighRadius, we now have 1.5 cash application processors, 4 dispute analysts and 9 collectors and our hit rates are great. We have a 96% check level hit rate and a 99% percent transaction-level hit rate.
Lauren Kennedy
Former Manager, Retailer Financial Services
American Greetings
