At Staples, the A/R teams’ vision was to reduce bad debt and improve productivity by utilizing a 3-step initiative. But the challenge was their invoice-tracking process which was driven manually, with no visibility into their critical accounts and prioritization.

The need of the hour was an automation solution that could eliminate these manual tasks and help strategize the reduction of DSO and bad debt.

Join this discussion where George Uko, Manager of Credit and A/R at Staples Promotional Product walks us through their collections automation journey with AI and how they achieved a paradigm shift with a 20% reduction in bad debt, 27% reduction in past dues and an 8-day reduction in their DSO.
Complimentary Webinar

Re-Imagine Collections with AI: How Staples Reduced Bad Debt by 20% and Past Dues by 27%

Webinar

Speakers

Speaker

George Uko

 Manager of Credit & Collections Staples

What you'll learn

  • How an 8% reduction in the 60+ days aging bucket with AI-powered collections stopped Staples’ financial leakage.
  • How Staples built real-time visibility into their critical accounts’ performance and its positive impact on the business’s financial health.
  • How AI-powered proactive collections can drive top line growth by reducing receivables processing costs.

About the Webinar

At Staples, the A/R teams’ vision was to reduce bad debt and improve productivity by utilizing a 3-step initiative. But the challenge was their invoice-tracking process which was driven manually, with no visibility into their critical accounts and prioritization.

The need of the hour was an automation solution that could eliminate these manual tasks and help strategize the reduction of DSO and bad debt.

Join this discussion where George Uko, Manager of Credit and A/R at Staples Promotional Product walks us through their collections automation journey with AI and how they achieved a paradigm shift with a 20% reduction in bad debt, 27% reduction in past dues and an 8-day reduction in their DSO.

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HighRadius Collections Software automates and optimizes the credit & collections management process to improve collector efficiency, minimize bad debt write-offs, improve customer relationships, and reduce DSO. It provides a complete set of tools to optimize and automate the credit collections management process and enable the better prioritization of credit collections activities All the information you need (invoices, dispute information, POD, claims, tracking info, etc.) on each case is automatically presented in a collections work-space and is ready for use. Apart from the wide variety of benefits that it has, it also comes with some amazing features like CADE (Collection Agency Data Exchange), collector’s dashboard which has prioritized collections worklist, automated dunning & correspondence, dispute management, centralized tracking of notes, call logs & payment commitments along with cash forecasting functionalities. The result is a more efficient collections team that contributes to enhanced cash flow and reduced DSO.