Accounts receivables automation streamlines the collection process, reducing manual tasks and improving cash flow predictability. As companies grow, managing invoices, payments, and collections becomes more complex. Tools like HighRadius and Billtrust alleviate these challenges, improving efficiency and minimizing delays.

In this article, we’ll dive into both HighRadius and Billtrust, covering their features, ideal use cases, and strengths to help you choose the right AR solution for your business needs.

Table of Contents

    • Features of HighRadius Vs. Billtrust
    • HighRadius vs Billtrust: What Sets Us Apart?
    • Discovering the Ideal Solution For Your Business Needs
    • When to Choose HighRadius
    • 5 Unique Things Only HighRadius Does
    • FAQs

Features of HighRadius Vs. Billtrust

While HighRadius and Billtrust both offer advanced automation for accounts receivable processes, each brings unique features tailored to different business needs. Here’s a look at some of their core capabilities:

HighRadius vs Billtrust: What Sets Us Apart?

Beyond basic automation, discover the key features of HighRadius and Billtrust that help you achieve real measurable results

HighRadius

Job-level customization available for credit application form templates

Integrates with 40+ credit and insurance agencies for a holistic credit portfolio

AI-based blocked order prediction with recommended solutions

Pre-built & configurable credit risk scoring model

Automates risk alerts based on real-time customer monitoring

Billtrust

No job-level customization for credit application form templates

Integrates with a limited number of credit agencies.

No blocked order prediction is available

Pre-built credit risk scoring model with no customization option

Only predicts long-term business viability & near-term payment risk

HighRadius

Centralized email inbox with GPT-enabled automatic email response templates

AI-driven prioritized worklist offering a complete view of the entire portfolio

One-click calls with an in-app dialer that automatically logs all calls

Automatically pulls updates from customer/AP portals, creating P2P and disputes in the system

Captures notes, and suggested actions with advanced NLP & Voice to Text capabilities

Billtrust

Centralized email inbox with limited response templates.

Excel-type view with a list of accounts and limited fields.

No inbuilt dialer is available

Requires manual login to every portal to download information

Analysts must manually create notes, P2P, and reminders

HighRadius

AI-driven email remittance data capture retains character-level context and automates payment and remittance linking

Embedded web aggregation engine to automatically download remittances

Automated emails for open AR review, configurable matching rules

AI-enabled matching with multiple references, partial invoice matching

Out-of-the-box advanced EDI parsers capture additional remittance data effortlessly

Billtrust

OCR-based remittance capture, loss of textual context, and manual payment linking

3rd party integration for capturing remittance from the website

Basic amount-based matching rules, risk of clearing wrong invoices

Limited to invoice and PO numbers; no partial invoice matching is available

Manual creation and maintenance of EDI mapping rules for additional fields

HighRadius

Enterprise solution for Fortune 1000 companies, supports multiple languages and payment modes

Comprehensive customer experience with dashboards and smart notifications

Billtrust

Offers a print & mail service with a solution for e-Invoicing which several SMB companies use

Offers a basic online bill pay option, missing digital engagement opportunities

HighRadius

Auto-translate deduction claim reason code to ERP-specific code

Provides AI-based deduction, validity predictor

Faster trade resolution with auto-matching

Billtrust

Billtrust does not provide a deduction solution in their unified AR platform

Discovering the Ideal Solution For Your Business Needs

When selecting the right accounts receivable solution, assessing how each software’s features, scalability, and customization options align with your business’s needs is essential. Consider factors such as automation level, integration capability, ease of use, and how each system handles specific AR functions like payment processing, collections management, and reporting. Analyzing these elements in relation to your workflows can help you determine which solution will drive the most value, streamline operations, and support your team effectively.

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AI Prioritized Worklist

Credit

Onboard customers seamlessly and manage credit limits, predict risks, and handle blocked orders to reduce bad debt.

AI Prioritized Worklist

Collection

Reduce past-due with AI-prioritized worklists and automate collection emails to manage long-tail customers.

AI Prioritized Worklist

Cash Application

Apply cash with 90% more accuracy by automating remittance aggregation and AI-guided exception management.

AI Prioritized Worklist

Deductions

Automate document aggregation from 250+ portals and emails and prioritize invalid claims efficiently to resolve disputes faster.

AI Prioritized Worklist

EIPP

Enable electronic invoicing, customer self-service portals, and secure online payments to improve billing and enhance cash flow.

When to Choose HighRadius

HighRadius could be the ideal choice for businesses that need a comprehensive, end-to-end solution for managing accounts receivables with advanced automation and AI capabilities. With a suite designed to address complex AR functions—from collections and credit management to cash application and deductions resolution—HighRadius is especially effective for larger enterprises or mid-market companies that manage high transaction volumes, multiple subsidiaries, or complex cash flows. HighRadius’s focus on enterprise-grade automation and AI-driven insights helps companies optimize processes and reduce manual workloads, making it a strong fit for businesses seeking to enhance efficiency, streamline decision-making, and gain deeper visibility into their cash flow.

Consider HighRadius if:

  • Your Business Handles Complexity: You process a high volume of transactions across a diverse and global customer base.
  • Automation Across AR Functions: You require advanced automation to streamline collections, credit, and deductions management, even across subsidiaries.
  • Optimized AR Processes: Your company is focused on increasing accuracy, speeding up AR workflows, and significantly reducing DSO.
  • AI-Driven Decision Making: You value AI-powered insights to help prioritize tasks, optimize resources, and support data-driven decision-making.

When to Choose Billtrust

Billtrust is well-suited for companies that prioritize ease of use, rapid deployment, and straightforward automation in their AR processes. As a cloud-based solution, Billtrust’s strength lies in its ability to quickly streamline billing and payment activities, making it a popular choice among mid-sized businesses that need reliable automation without extensive customization. With a focus on simplifying the invoicing, payment, and cash application processes, Billtrust is an effective solution for companies looking to reduce the time and labor involved in these tasks without the need for extensive training or heavy IT investment.

Consider Billtrust if:

  • Focus on Domestic Operations: You primarily operate within the U.S. and do not require support for international operations or multi-currency capabilities.
  • Smaller Scale and Growth: You are a smaller, slower-growing organization that can accommodate manual workflows for certain accounts receivables processes.
  • Simpler Payment and Workflow Needs: You manage smaller volumes of customer invoices and payments and are comfortable handling some processes manually, without requiring advanced automation for scaling operations.

Ideal Solutions for Different Market Needs

  1. Enterprise-Level Businesses
    HighRadius is the go-to solution for large, global enterprises with high transaction volumes and complex AR processes. It provides:
  • Advanced AI-driven capabilities to automate collections, credit, and deductions.
  • Seamless integration with 50+ ERPs, 100+ banks, and global TPMs, enabling streamlined global operations.
  • Proven functionality in 90+ countries, backed by 24/7/365 multilingual support and scalable infrastructure.

With its focus on reducing DSO and delivering ROI in under six months, HighRadius is tailored for enterprises seeking to enhance efficiency and improve cash flow management.

  1. Small to Mid-Sized Businesses
    Billtrust is well-suited for smaller, domestic businesses with simpler processes. Key attributes include:
  • Moderate automation for workflows, sufficient for managing lower transaction volumes.
  • Primarily U.S.-focused operations, with limited global requirements.
  • Manual workflow support for businesses comfortable with less extensive automation.

For companies seeking straightforward solutions without the need for international scalability, Billtrust is a practical choice.

  1. High-Growth Companies with Expanding Needs
    HighRadius excels in supporting high-growth companies by offering:
  • Scalable solutions to manage increasing transaction volumes.
  • AI-powered insights that improve AR process accuracy and prioritization.
  • Comprehensive automation to maintain efficiency while expanding operations.

HighRadius adapts seamlessly to the demands of growth-driven businesses, ensuring process optimization as operations scale.

  1. Niche and Domestic Markets
    Billtrust caters to organizations serving niche or domestic markets, where:
  • Global banking partnerships or advanced integration capabilities are less critical.
  • Simpler, U.S.-centric AR processes are sufficient to meet business goals.

This segmentation ensures businesses can choose the invoice-to-cash solution best aligned with their size, market focus, and operational needs.

5 Unique Things Only HighRadius Does

  1. HighRadius stands out as the only company offering guaranteed outcomes across its various solution offerings, a significant benefit for businesses seeking vendor partnerships where there’s a shared commitment to results. This approach is especially valuable for companies looking to collaborate with providers who are willing to assume part of the risk in achieving desired outcomes.
  1. HighRadius further distinguishes itself as a robust platform that has been rigorously tested and trusted by customers in over 90 countries worldwide. Offering unparalleled support, HighRadius serves its global client base around the clock, 24/7/365, with teams based in Houston, London, Frankfurt, Amsterdam, and India.
  1. Our AI stands out for its advanced capabilities, uniquely trained on over $10.3 trillion in annual transaction data, delivering unmatched precision and insights in accounts receivables. This vast transactional knowledge base allows HighRadius’ AI to continuously refine its processes, ensuring highly accurate, efficient automation that evolves with the complexities of the global market.
  1. HighRadius accelerates your path to ROI with its 5-step Speed to Value methodology, designed to deliver returns in less than six months. By leveraging robust out-of-the-box functionalities alongside a streamlined customization process, we ensure your business reaps maximum value in record time. This methodology allows companies to quickly scale automation while maintaining flexibility, achieving efficient, meaningful results faster than with traditional implementations.
  1. HighRadius provides seamless integrations across a wide ecosystem, including compatibility with over 50 ERPs, 100+ global banks, 40+ credit agencies, and 15+ Trade Promotion Management (TPM) systems. To support businesses worldwide, HighRadius also offers a self-service portal available in 15 languages, enabling secure, scalable, and efficient payment processing for global customers. 

FAQs

1. What is Accounts Receivable software, and why is it important for businesses?
Accounts receivable (AR) software automates the process of managing and collecting customer payments, reducing manual workloads, improving cash flow, and enhancing efficiency. It is essential for businesses that deal with high transaction volumes or aim to optimize their financial workflows.

2. How do HighRadius and Billtrust differ in their approach to AR automation?
HighRadius focuses on enterprise-grade automation powered by AI, offering comprehensive solutions for collections, credit, deductions, and cash application across global operations. Billtrust, on the other hand, emphasizes ease of use for smaller businesses, providing simpler workflows for domestic operations.

3. Which platform is better for global enterprises with complex AR needs?
HighRadius is ideal for large global enterprises with high transaction volumes and diverse customer bases. Its advanced integrations, 24/7 global support, and AI-driven insights make it the preferred choice for businesses with international operations and a focus on reducing DSO.

4. Can small or mid-sized businesses benefit from HighRadius?
Yes, while HighRadius excels in enterprise scenarios, its scalable solutions also benefit mid-sized businesses that need advanced automation and AI insights to optimize growing AR processes. For smaller businesses with simpler needs, Billtrust may be a more suitable alternative.

5. What sets HighRadius apart in terms of ROI and implementation?
HighRadius delivers the fastest ROI in under six months through its 5-step Speed to Value methodology. Its streamlined implementation, robust out-of-the-box functionalities, and global support ensure businesses achieve value quickly and effectively, making it stand out from competitors like Billtrust.

Loved by brands, trusted by analysts

HighRadius Named as a Leader in the 2024 Gartner® Magic Quadrant™ for Invoice-to-Cash Applications

Positioned highest for Ability to Execute and furthest for Completeness of Vision for the third year in a row. Gartner says, “Leaders execute well against their current vision and are well positioned for tomorrow”

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The Hackett Group® Recognizes HighRadius as a Digital World Class® Vendor

Explore why HighRadius has been a Digital World Class Vendor for order-to-cash automation software – two years in a row.

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HighRadius Named an IDC MarketScape Leader for the Second Time in a Row For AR Automation Software for Large and Midsized Businesses

For the second consecutive year, HighRadius stands out as an IDC MarketScape Leader for AR Automation Software, serving both large and midsized businesses. The IDC report highlights HighRadius’ integration of machine learning across its AR products, enhancing payment matching, credit management, and cash forecasting capabilities.

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Forrester Recognizes HighRadius in The AR Invoice Automation Landscape Report, Q1 2023

In the AR Invoice Automation Landscape Report, Q1 2023, Forrester acknowledges HighRadius’ significant contribution to the industry, particularly for large enterprises in North America and EMEA, reinforcing its position as the sole vendor that comprehensively meets the complex needs of this segment.

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1100+

Customers globally

3400+

Implementations

$18.9 T.

Transactions annually

37

Patents/ Pending

6

Continents

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