ACOSTA Customer Success Story

Impact Achieved

60%

Reduction in Team Size

Complete Information

Faster

Deduction Resolution

“HighRadius automation comes in 100% in the quality side and it’s as high as it has ever been. Our team’s ability to find invoice absolutely improved over time as we went live with HighRadius.”

Andrew Morris

SPHR, SHRM-SCP, Vice President, Business Process Solutions

Acosta

About Acosta

Acosta, an American sales and marketing company, Manages More than a Million Claims for the Largest CPG Companies in the World and Ensures a 93% Ready-to-Clear Rate

Region

North America

Revenue

$1.9B

Employees

10000

Top Challenges

Manual aggregation of claims and POD documents from more than 40 manufacturers and retailers.
Manual data entry into spreadsheets or paper documents and identifying incomplete or missing data.
Due to inefficient tracking, , the analysts were unable to squeeze more dollars into trade promotions.

Business Benefits

The solution auto-captures claims and POD docs and links them to relevant cases along with auto-deductions coding.
Auto-attachment matches backup documentation to the relevant collections or deduction case.
Auto-processing of trade deductions with document storage and interpretation of PODs/ claims information.

Read Full Story

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99%

Automated Cash Application

96%

Check Level Hit Rate

62%

of Targeted End-Users adopted EIPP

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82%

Automated Cash Posting

72%

Deductions Auto-Coded

33%

Resources Reallocated to Higher Value Tasks