Addison Group Attributes Its 2x Growth in Two Years to AI-Powered Automation.

Impact Achieved

75%

Fully Automated ACH Transaction

60%

Analyst’s time focused on Value Added Tasks

~50%

Of Total Portal Uploads Automated

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About Addison Group

Addison Group offers a comprehensive range of consulting and recruiting services in various industries. The organization had a rapidly growing client base so they were looking for end-to-end operations due to siloed A/R processes.

Region

North America

Revenue

$800 Million

No. of Employees

5,000+

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Top Challenges

  • Multiple ledgers due to expansion and high volume of invoices required that analysts spend significant hours of ineffective time per week matching payments.
  • The ever-growing volumes of A/R operations made it difficult to get real-time collections insights along with complex prioritization of high-risk customers.
  • Lack of a payment portal with a readily available payment option through credit or debit cards.

Business Benefits

  • Swift integration of Cash Application management solution boosted operational efficiency and staff productivity.
  • Collection Management maintained DSO amidst company growth, enhancing Collector Efficiency Index significantly.
  • Electronic Invoicing expedited remittance tracking and payment processing via self-service portals.

Explore More Transformation Stories

How DXP Accelerated Cash Application for 50K+ Invoices by Eliminating Outdated and Inefficient Processes

87%

Cash Application Automation

38.5%

Improvement in cash flow

$100 Mn

Collected in five consecutive months

Land O’Lakes

2x

Efficiency in trade resolution: Reduced from 4 FTEs to 2 FTEs

20%

Increase in productivity per employee

Top Quartile

Days Deduction Outstanding (DDO) Half of the Industry Benchmark

EBSCO

82%

Automated Cash Posting

72%

Deductions Auto-Coded

33%

Resources Reallocated to Higher Value Tasks