50% Reduction in Write-offs and Streamlining Collections Management Process with Integrated Receivables

Impact Achieved

$500K

Avg Savings in Collections

50%

Reduction in Deduction Write-Offs

97%

Increase in Collection Accounts Coverage per Day

$120K

Avg. Savings with Self-Service Portal

“With the help of Highradius’ collections solution, we had an average savings of $500,000 in one year, that’s the one year mark.”

case-study-speaker

Tim Walker

Finance Project Systems Manager

Brightstar

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About Brightstar

Brightstar, world’s leading mobile services company, streamlined their collections managment with a reduction in their A/R team size significantly with HighRadius Collections Solution.

Region

North America

Revenue

$10B

Employees

4000

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Top Challenges

  • Poor team productivity as a result of manual collection activities like prioritization, tracking, note taking, and follow ups.
  • Manual processing deductions for a high volume of deductions led to higher no. of FTEs.
  • The entire process of invoicing from creating invoices to delivery was entirely manual.

Business Benefits

  • The analysts have access to prioritized worklist that intelligently gathers data and does task prioritization.
  • The solution auto-captures claims and POD docs and links them to relevant cases along with auto-deductions coding.
  • Solution makes invoicing efficient with the help of auto-generated invoices and scheduled delivery along with customization.

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Cost

Savings due to Headcount Reallocation

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Reduction in DSO

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Faster Dispute Resolution

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