Securing 50% Reduction in Past-dues by mitigating Credit Risk with HighRadius A/R Automation

Impact Achieved

50%

Reduction in overall past-due A/R

75%

Reduction in 31-60 days past-due A/R aging bucket

33%

Reduction in 1-30 days past-due A/R aging bucket

We started seeing immediate results upon implementation: 100%+ efficiency gain.

case-study-speaker

Marinko Marijolovic

Director, Corporate Credit Services

Shurtape

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ABOUT SHURTAPE

Shurtape Technologies, LLC, an American manufacturing company secured scalability of Credit and AR with HighRadius A/R Solutions

Employee:

1500 (2017)

Revenue:

$402 Million

Geography:

NA

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Top Challenges

  • Broken customer experience for high-priority customers due to manual prioritization of collection worklists.
  • No centralized repository for item-level notes or line-items.
  • Time-intensive manual research for aggregating backup documents for Deductions research.

Business Benifits

  • AI-based dynamic Prioritization to segregate and prioritize customers for the collectors.
  • A consolidated repository to ensure visibility across all the customer-centric data like call logs, notes, P2Ps, etc.
  • Auto-aggregation & linking of backup documents like PODs, BOL across multiple sources like emails, portals, TPM, etc.
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Days Reduction in DSO

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Improvement In A/R Team Productivity

~90%

CEI Achieved

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Land O’Lakes

2x

Efficiency in trade resolution: Reduced from 4 FTEs to 2 FTEs

20%

Increase in productivity per employee

Top Quartile

Days Deduction Outstanding (DDO) Half of the Industry Benchmark

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Staples

27%

Reduction in Past Dues

20%

Reduction in Bad Debt

5 days

Reduction in (ADD)

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