Digital Transformation is happening, and it’s important to prepare for a digital future.
For business leaders and CFOs – more than ever before – cash is king. Order-to-cash shared services leaders today are expected to rise to the occasion and start reviewing their current strategies with greater urgency.
From scalability to cost optimization and re-thinking their digital transformation plan – GPOs are being tasked with driving working capital impact.
Therefore, shared services leaders have an important opportunity here to ‘manage up’ and drive digital transformation in their departments.

You are the change agent

It is up to Shared Services leaders to be the digital transformation change agents and bridge the gap between the executive leadership and the finance teams on the ground.
It is important to start planning how you can manage your team through the change. Yes, there may be a fear of job loss or fear of change. Some may prefer the old way of working. But the digital transformation will keep your department relevant. The changes you can make now, even if they are relatively small, maybe what keeps you relevant a decade from now.

Understand and Adopt

Keep your finger on the pulse of what companies are using. Don’t be afraid to talk to technology providers. And above all, don’t have the fear of technology.