Danone?s Discovery on How to Choose the Right Technology for Automating A/R Processes in SSOs


An insightful summary of how these GPOs made their A/R future-ready while reducing costs, improving metrics and keeping their customers happy!

Contents

Chapter 01

Decoding GPO?s Challenges

Chapter 02

Cargill?s Transition to Lean and Simplified A/R Through Process Evaluation and Benchmarking

Chapter 03

Air Products Journey to Global Credit Risk Management for 170,000+ Customers

Chapter 04

Keurig Dr Pepper?s Paradigm Shift from Outsourced to Customer Centric In-housed

Chapter 05

Danone?s Discovery on How to Choose the Right Technology for Automating A/R Processes in SSOs

Chapter 06

Summary

Chapter 07

About HighRadius
Chapter 05

Danone?s Discovery on How to Choose the Right Technology for Automating A/R Processes in SSOs


Define the Automation that You Want

The credit and A/R team at Danone wanted to transform their A/R operations using technology. The first step they used was to define what they expect from automation based on their unique business requirements. Here is what they expected from automation: ? Single source of truth ? Easy to deploy and flexible ? Easy to train resources ? Future-ready ? Scalable Across Business Units

Identify the Technology that You Need

Identify the Technology that You Need

What To Look For In A Partner

In order to find the perfect vendor, Michael suggests you should check if the vendor: ? Asks the right questions o Has strong experience from past implementations o Collects mission-critical information in a timely manner ? Explains the impact of business decisions o Develops a deep understanding of our business o In-depth understanding of technology decisions o Helps see impact/consequence at each step ? Offers a tailor-made approach o Implementation suited to ensure no business disruption o Standardization for processes, but flexibility to accommodate local BUs

Best Practices on Technology and Vendor Selection

Best practices suggested by Michael Pettyjohn, Director, Customer Financial Services, Danone: ? Plan in detail – What features are required in the product application ? Plan for the future – Choose a solution which will scale as the business grows ? Internal stakeholder alignment – Ensure that all stakeholders are kept in the loop ? Frequent interaction with vendor – Onsite blueprinting and weekly project status meetings

Recommendations

How Agentic AI Improves Accuracy and Speed in Cash Application

The Future of Credit Management with Agentic AI

Reducing DSO with Agentic AI: The Future of Faster Receivables

There’s no time like the present

Get a Demo of Credit Cloud for Your Business

Request a Demo

Request Demo Character Man

HighRadius Credit Software automates the credit management process, enabling credit managers to make highly-accurate credit decisions 2X faster and enable faster customer onboarding with 4 primary components: configurable online credit application, customizable credit scoring engines, credit agency data aggregation engine, and collaborative credit management workflow. Along with that, there are a lot of key features that should definitely be explored some of which are online credit application, credit information aggregation, automated credit scoring & risk assessment, credit management workflows, approval workflows, and automated bank & trade reference checks. The result is faster customer onboarding, better internal collaboration, higher customer satisfaction, more targeted periodic reviews, and lower credit risk across the company’s customer portfolio.