E-book: The 5 Pillars for Improving DSO
This e-book, with research on more than 500 receivables projects, concludes that credit and A/R leaders are more likely to positively impact A/R KPIs if they start with an assessment of their collections operation maturity on 5 key parameters -people, processes, data, collaboration, and technology. The Collections Operations Maturity Model has been devised to help finance decision-makers perform an in-depth evaluation of their current operations and identify clear next steps to advance up the maturity pyramid.
The 5 Pillars for Improving DSO
There are 5 important components of the collections process which play a critical role in making the process faster and more efficient and contribute significantly towards reducing the DSO. 
Improving the strength of these pillars can go a long way in upgrading collections into a faster and more efficient process, and reducing the DSO. The following discusses how these are the key success factors in reducing DSO.
- Enable People
- Supporting Collaboration by breaking down walls
- Using Accurate Real-time Data
- Improving the Process
- Providing Technology that provides an efficient, compliant, cost-effective process
The maturity of collections process corresponds to the effectiveness of the process with respect to these five components. The next chapter explores how collections process has evolved and matured over the decades on the five high impact pillars.
