Order To Cash Knowledge Center

Webinars

Maximizing Working Capital Amid Rising Bad Debt and Fed Rate Hikes

Indy Chakrabarti - Chief Marketing Officer, HighRadius Harkkesh Suri - Director, CFO Transformation Services, Genpact
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EIPP Product Webinar: New Self-service Features and Troubleshooting Tips!

Chandra Prakash Shrivastava, CV Tech - Support Analyst, HighRadius
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eBooks

Collections Maturity Model

Explore our e-book based on 500+ receivables projects, finding that A/R leaders boost KPIs by assessing maturity in 5 key areas: people, processes, data, collaboration,…
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What CFOs Taught Us in 2022

From our conversations with hundreds of CFOs, this eBook highlights the key learnings from the most enlightening conversations that stood out in 2022.
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The Remedy for Driving Financial Transformation in Pharmaceuticals

Dives into how AstraZeneca, Bayer, and Sanofi are solving business challenges using automation, AI, and insights to drive organisational changes.
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The State of CFO’s Office – A Mid-Market Perspective 2022 Report

HighRadius surveyed 150+ finance leaders in the mid-market to understand their priorities. Know about the latest trends and challenges in our research report.
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Evaluating your O2C Automation Journey: Is it time for a service?

Learn how to best measure your O2C automation performance and why businesses are accelerating their digital transformation following the pandemic.
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2021 Ultimate Playbook for Collections Management

The game is changing for Accounts Receivable. To support recovery from a historic economic downturn and to keep pace with advances in digital technology, collections…
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10 Best Performing Credit Email (Letter) Templates to Onboard Customers Smoothly in 2024

21 Credit and Collections Email Templates that help you reach out to your customer faster and helps you improve your email correspondence process which are…
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Pre-Implementation Best Practices

A guide for Finance Leaders to re-model their operations by reducing DSO, all this while improving the Cash Flow.
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30 Gaps in SAP to Plug Using Cloud Solutions

The e-book is an actionable summary that drills down on identifying gaps left by SAP Receivables Management and how Cloud software could fill those gaps.
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11 Global Payment Formats

This e-book outlines the 11 most prominent payment formats that treasury teams across the world should be aware of and accept to constitute a healthy…
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Standardized Cash Application Process

Standardized Cash Application Process. Cash application cloud ensures seamless cash posting. It ensures the following: 95% Zero-Touch Cash Posting for Checks, ACH, Cards
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Accounts Receivable on Autopilot ? Autonomous Receivables

Get insights on how Fortune 1000 companies and SMBs improved productivity by 30% and reduced DSO by 20% by implementing effective Credit strategies and drive…
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Three Tips for Faster Credit Reviews and Credit Scoring

Learn how Fortune 1000 companies are leveraging automation for a better credit review process, increased account coverage, and improved credit management.
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The Evolution of Credit Management

Learn how Fortune 1000 companies are leveraging automation for a better credit review process, increased account coverage, and improved credit management.
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Developing an Effective Collections Strategy

This detailed B2B collections guide gives you insights about the top 12 collection strategies given by best-performing collectors across 15 industries.
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12 Collection Strategies for Every Aging Bucket based on Payment Behavior and Risk Category

This detailed B2B collections guide gives you insights about the top 12 collection strategies given by best-performing collectors across 15 industries.
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Conclusion-2

Conclusion on how European Union Regulations impact the working capital, and how an organisation should plan its next steps to drive the regulation.
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PCI DSS Compliance

PCI DSS Compliance of how European Union Regulations impact the working capital, and how an organization should plan its next steps to drive the regulation.
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Regulation on Cross-Border Payments

An insightful summary of how European Union Regulations impact the working capital, and how an organization should plan its next steps to drive the regulation.
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Mandatory e-invoicing

An actionable summary of directives that Order to Cash leaders could abide by to create a productive impact on working capital based on the upcoming…
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Payment Service Directive(PSD2)

An actionable summary of directives that Order to Cash leaders could abide by to create a productive impact on working capital based on the upcoming…
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Late Payment Directive

An actionable summary of directives that Order to Cash leaders could abide by to create a productive impact on working capital based on the upcoming…
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11 Collections Email Templates to Ensure 2X Collector’s Productivity

Read this ebook to access the top 11 ready-to-use, sample collections email templates for your collectors.
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Blogs

Top 10 Proven Tips For Automating Your Cash Application Process

Automate the cash application process with these ten tips and create the most efficient process for cash application. Click here!
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ACH Payments: What They Are and How They Work

An ACH payment is an electronic bank-to-bank payment over the ACH network. Learn everything you need to know about ACH transfers in this detailed guide!
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Debt Collection: What Is It & How Does It Work?

Debt collection is the process of collecting unpaid debts by collection agencies. Learn how it works and impacts your credit score.
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Integrated Receivables Solution: What It Is, Its Benefits, and How It Works

An Integrated Receivables Solution refers to the technology-driven platforms that help businesses manage and streamline the process of receiving payments from customers.
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Matching Concept in Accounting: Definition, Challenges and Best Practices

Learn about the matching principle in accounting, its significance, real-world examples, challenges, and how autonomous software can help streamline the process.
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What Is an Outstanding Invoice & How To Chase Them? (With Template)

An outstanding invoice is an invoice sent to the client for which the due date has not passed, and the payment is pending. Learn how…
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How to Write Past Due Invoice Emails (with Templates)

Past due payments can be challenging for any business. Learn how to write effective past due invoice emails to ensure prompt payment without straining relationships.
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Global Business Services vs. Shared Services vs. Outsourcing: Which Is Better for Your O2C Process?

GBS offers a tailored solution based on client needs. Shared services are tied to a specific business unit. The right choice depends on your vision…
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How Accounts Receivable Affect the Cash Flow Statement

Explore the relationship between cash flow statements & accounts receivable. Understand how changes in accounts receivable impact a company’s cash flow.
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Everything You Need to Know about Accounts Receivable Specialist Job Descriptions & Duties

An AR professional is responsible for all financial transactions related to a business’s accounts receivable. Learn about the key duties and functions of an accounts…
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How To Record a Bad Debt Expense: Everything You Need to Know

Bad debt expense journal entries are made to account for receivables that are unlikely to be collected. Learn to record bad debt expense journal entries.
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What is Operating Cycle & How to calculate it? (With Formula)

The operating cycle is the period of time it takes for a company to purchase inventory, sell it, and collect the cash from the sale.…
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Order To Cash (O2C) Process: Everything You Need To Know

Understand the order-to-cash process: from order initiation to payment collection, streamline operations, and optimize cash flow for long-term business success.
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How To Choose The Best Accounts Receivable Automation Software

Accounts receivable management software helps improve cash flow. Learn how to choose the right AR Automation software for your business.
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Top 7 Benefits of Accounts Receivable Automation for Businesses

AR automation is the process of eliminating manual and repetitive efforts. See how it is beneficial for your collection process.
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Prepaid Expenses in Balance Sheet: Definition, Journal Entry, and Examples

Prepaid expenses are current assets that are paid in advance by a business in exchange for goods/services that will be provided in the future.
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Top Credit Scoring Agencies: How They work

Business credit agencies are organizations that collect and maintain records of a company's credit history. Discover the top credit scoring agencies in 2024.
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What is Account Analysis in Accounting: Charges and Example

Account analysis in accounting is the process of examining financial data within accounts to ensure financial health. Find out its charges and types with examples.
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How to Transform Credit and Collection Operations for Proactive Receivables Recovery

Credit and collections are crucial AR operations that can be streamlined by leveraging technological advancements like AI-driven automation solutions. Let's explore how.
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What Is Electronic Invoice Presentment and Payment (EIPP): The Ultimate Guide

One of the most important aspects of a business’ order to cash cycle is the process of billing and invoicing and receiving payment in return.
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What Is An Invoice Payment: Everything You Need to Know

Invoice payment is the settlement of bills from vendors for goods/services availed, involving transferring funds from buyer to seller to meet financial obligations.
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Invoice Tracking: The Ultimate Guide

Invoice tracking is an essential part of any accounting process. Learn how to track invoices and improve your process efficiently.
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How to Write a Collection Dispute Letter: Everything You Need To Know

Learn how to write an effective collection dispute letter with our guide and templates. Protect your rights and dispute errors on your credit report today.
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What Is a Credit Management System & How to Pick the Right One?

There are many factors to consider while choosing the right credit management system for your business. Learn to choose the right B2B credit management system.
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Days Sales in Inventory: What It Is, Its Formula, & Calculation

Days sales in inventory (DSI) measures the average number of days a brand takes to sell through its inventory. Learn how to calculate days sales…
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Delinquent Accounts: What Are They and How to Handle Them

Learn how to handle delinquent accounts to avoid bad debts and ensure smooth cash flow. Introduce account prioritization for better management.
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Credit Risk Management Automation: What It Is and Its Benefits

Credit management automation involves using technology to streamline and optimize the process of managing credit. Learn the benefits of credit management automation.
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Credit Card Reconciliation – Types, Challenges, Strategies

Credit card reconciliation is the process of ensuring credit card statements match internal ledger. Learn how to do this accurately so you can track transactions…
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What is Electronic Data Interchange? Everything You Need to Know

Electronic data interchange (EDI) directly exchanges business-related documents between two computers. Learn about the types of EDI, its examples, and its processes.
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Debt Collection Software: What Is It and Why Do You Need One

A debt collection software cuts costs by revolutionizing the collections process, prioritizes critical customers, streamlines communication & increases efficiency.
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Accounts Receivable Automation: What It Is & How It Helps Businesses

AR automation can help finance professionals streamline their AR processes, minimize manual labor, expedite cash flow, and enhance financial insights. Learn how to harness the…
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Credit Decision Making: The Ultimate Guide

Credit decision-making is the process by which financial institutions decide whether to grant credit to a borrower. Learn to make better credit decisions.
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How to Dispute a Debt Collection and Win

Disputing debt collection refers to challenging the accuracy of debt that a collection agency attempts to collect. Learn to dispute a collection and win.
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Mastering Credit Management: A Comprehensive Guide to Financial Success

Credit management is the process by which a business decides which customers to give credit to and evaluates their creditworthiness over time.
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What Are Net Payment Terms & Why Are They Important?

Net 10, net 15, net 30 and net 60 are payment terms for trade credit, which specify that the net amount is expected to be…
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Electronic Bill Presentment and Payment: Everything You Need to Know

Electronic Bill presentment & Payment (EBPP) enables bills to be created, delivered & paid via the Internet on computers and mobile devices. Learn how it…
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What Is Net Accounts Receivable & How to Calculate It?

Net accounts receivable refers to the total amount of money owed to a company by its customers. Learn how to calculate net accounts receivable using…
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3-Way Matching In Accounts Payable: What Is It & Why Is It Important? (With Examples)

3-Way matching is an accounts payable invoice approval process that helps a business spot fraudulent invoices. Learn about the 3 way match process with examples.
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What Is a Note Receivable: Its Examples and Journal Entries

Notes receivable are written promises between a debtor and a creditor outlining the specific terms of debt repayment. Learn how they work with examples here.
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Accounts Receivable Aging Report: Importance, How to Create &Use It?

An AR aging report lists unpaid customer invoices, categorizing receivables by how long they have been overdue.
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Payment Tokenization: The Ultimate Guide

Payment tokenization is a security measure used in the payment industry to protect sensitive information during transactions. Learn how payment tokenization works.
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What Is Dunning Management: Everything You Need To Know

Dunning management is the process of recovering failed payments from customers. Learn how dunning management works and how to automate it.
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What Is Corporate Credit Rating & How It Works

A company credit rating by a credit agency shows the ability of a company to fulfill its financial obligations. Learn how to find a company's…
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A Comprehensive Guide on 11 Different Types of Accounting

Introduction Accounting is often called the language of business, essential for individuals and organizations to gauge their financial health. From tracking daily expenses to preparing…
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Debit Memo vs Credit Memo: How Are They Different?

Credit memo is a document issued by a seller that reduces the amount the buyer owes whereas debit memo is issued if there's an increase…
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609 Dispute Letter: What It Is & How To Make One That Works

A 609 dispute letter is a written communication sent to a credit bureau to dispute inaccuracies on the credit report. Learn about 609 loopholes &…
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What Is Delinquent Debt & How to Fix It on a Credit Report?

Delinquent debt is an outstanding debt that a company has failed to repay according to the agreed-upon terms. Learn how to fix delinquent debt on…
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How to Calculate Total Debt: A Simple Guide

Introduction Running a business is challenging. One essential part of succeeding is creating a sound financial strategy. Managing debt is a crucial component of an…
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What Is E-Invoicing? Everything You Need to Know

E-Invoicing is the process of processing invoices electronically rather than using traditional paper-based methods. Learn how to create an e invoice.
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Debt Ratio: What Is It and How to Calculate It

Debt ratio measures the proportion of a company's total assets that are financed by debt. Learn how to calculate debt ratio with its examples &…
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What Is Days Payable Outstanding: Formula And How To Calculate It?

Days Payable Outstanding (DPO) measures the avg number of days a company takes to pay its suppliers for goods received. Learn its formula with calculation.
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Business Credit Report: What Is It & How to Check Your Business Credit Score

Business credit report provides a comprehensive record of a company's borrowing history & repayment behavior. Learn how to check your business credit
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Selling Accounts Receivable: The Ultimate Guide

Selling Accounts Receivable means selling receivables to a third-party company in exchange for immediate cash. Know if selling receivables is right for you.
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Collections Efficiency Index (CEI): What It Is and How to Calculate It

Collections Effectiveness Index(CEI) is a popular metric across industries that measures how their A/R teams perform. Learn its formula and how to calculate it.
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Days Sales Outstanding (DSO): How To Calculate It & Why It Matters

Day Sales Outstanding or DSO refers to the average number of days a business takes to collect its receivables after a sale. Gain insights on…
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Accounts Payable Turnover Ratio: Formula, How to Calculate, and Improve It

Accounts payable (AP) turnover ratio measures how quickly a company pays off its suppliers to manage short-term liabilities. Learn how to calculate and improve it.
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What Is Notes Payable: Everything You Need to Know [with Examples]

Notes payable is a written promissory note where a borrower agrees to repay the money borrowed with interest. Learn the types & examples of notes…
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What is Accounts Payable Days and How to Calculate It?

Accounts payable days measures the average number of days it takes for a company to pay its suppliers. Learn the AP days formula & how…
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What Is An Open Invoice, How It Works With Examples

An open invoice is an unpaid invoice that is issued by a business to a customer. Learn how open invoices work , their types, examples,…
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What Is Accounts Receivable Financing: Everything You Need To Know

Explore the fundamentals of accounts receivable financing, including its definition, benefits, and how companies can leverage it to improve their cash flow.
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The Ultimate Checklist for Choosing the Right Debt Collection Software

Choose the right debt collection software for your business by following our collections software vendor checklist. Get its features, use-cases, and reviews.
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What Is Proof of Delivery and Why Is It Important?

Proof of delivery (POD) is a document that confirms the intended recipient has successfully received a shipment. Learn about ePOD and its importance.
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How to Calculate Cash Collections from Accounts Receivable

Cash collection ensures that a company receives the funds it is owed for products or services. Learn to calculate cash collections, and understand their importance,…
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What Are the Responsibilities of a Credit Manager? 9 Essential Duties for Success

Understand the essential responsibilities, duties, and skills of top credit managers. Learn about the qualities, traits, and effective credit management techniques that set them apart
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7 Invoice Best Practices Every AR Professional Needs to Know

Timely invoicing helps enable timely payments. Follow these invoice and billing best practices to craft effective invoices.
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How to Implement AI for Quick Dispute Resolution

Automation and predictive analytics can assist in resolving collections disputes using AI. Learn the role and key applications of ai in dispute resolution.
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How to Calculate Allowance for Doubtful Accounts and Record Journal Entries

Allowance for doubtful accounts is a financial safety net, preparing your business for potential bad debts & ensuring smooth operations. Learn why you need it…
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What Is Remittance Advice and How to Manage It?

A remittance advice accompanies a payment and provides information on why the payment was made to the supplier. Explore its types and examples in this…
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What Is a Debt Collection Agency and How Do They Work?

A collection agency is a company that specializes in recovering customer debts. Learn how they work and what they can or cannot do.
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Days Deductions Outstanding: What Is It, How to Calculate It, and More?

Days Deductions Outstanding is a metric used to analyze how efficiently an organization is resolving its Deductions.
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What Is Invoicing Process: Everything You Need to Know

The invoicing process is a systematic approach businesses use to bill customers for goods or services provided. It involves generating, sending, and tracking invoices.
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Deductions Management Process: What Is It & How to Improve It?

Deductions management in AR is the process which deduction teams follow to resolve deductions. Read the manual & automated ways to handle deductions management.
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What Is Credit Memo: Everything You Need to Know

A credit memo is a document that reduces the amount a buyer owes to the seller. Learn all you need to know about credit memos…
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Credit Scoring Models 101: Types and Examples for a Stronger Financial Future

Learn about credit scoring models, including types and examples. Understand how they work and the factors that affect your credit score.
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What Is a PO Number and How to Create It (+ Examples)

Explore the role of Purchase Order (PO) Numbers in efficient business management. Learn about their importance, structure, and best practices.
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Insider Secrets to Maximizing Working Capital: 5 Actionable Advice from Industry Leaders

Treasury managers often face a lack of real-time data to assess the efficiency of the working capital plan. Learn the best practices for effectively managing…
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ACH vs. Wire Transfer vs. EFT: Key Differences You Need to Know

EFT is an e-payment method that includes ACH, wire transfer, e-checks, credit cards, and more. Check out the most preferred payment method in B2B businesses.
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Accounts Receivable Days: What Is It, How to Calculate It, and More

Accounts receivable days (A/R days) refer to the average time a customer takes to pay back a business for products or services purchased.
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Accounts Receivable vs Accounts Payable: What’s the Difference (With Examples)

Understanding the difference btw Accounts Receivable & Accounts Payable is essential for managing cash flow effectively. Learn its differences with examples.
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A CFO’s Perspective on Top 5 Mistakes Of 2022 That You Should Avoid in 2023

This blog provides insights on the top 5 mistakes of 2022 from a CFO’s perspective that finance leaders need to learn from to execute better…
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The Digital Tipping Point: Why Should Mid-Market CFOs Invest in Finance Automation in 2023

Discover how investing in finance automation will keep your business competitive and enhance your digital arsenal to accelerate revenue growth
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2023 Outlook: CFOs Role in Strategic Leadership Development

Explore how a modern CFO brings data-driven financial strategies to tackle an unforgiving economy and shape a revenue-scaling business.
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How to Trade Manual Tricks for Digital Treats at the CFO’s Office?

This blog focuses on how you can overcome the challenges faced by a lean team by transforming your finance landscape using technological solutions.
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What Is Electronic Billing: Everything You Need to Know

e-Billing is a process for issuing bills & collecting payments online. Learn here what e-billing is, the benefits of e-Billing, & how it works.
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The Accounts Receivable Process: Step-by-Step Guide [with Templates]

The accounts receivable process involves customer onboarding, invoicing, collections, deductions, exception management, and finally, cash posting after the payment is collected.
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General Ledger vs Subledger: What’s the Difference?

The key difference between the general ledger and subledger is that the general ledger is a set of master accounts whereas subledger is a subset…
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Business Credit Score: Why It Is Important & How To Improve It?

A business credit score is a direct representation of a company's creditworthiness. Learn all about what they are, how they're calculated, and why they matter.
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Connected Workspace – Ideal replacement for Excel in Finance

In this blog, we will explore the ideal replacement for spreadsheets which can provide real time access of data
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Five Key Takeaways From the 2022 Gartner CFO and Finance Executive Conference

HighRadius reveals the top five trends that are shaping CFOs’ digital transformation efforts based on insights gathered from Gartner’s recent 2022 CFO and Finance Executive…
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What is an Invoice: Types, Examples, and How to Create One

Learn all about Point of Sale (POS) transactions, including their definition and key details. Discover how they work and their importance in business operations.
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Credit Dispute Letter: What Is It and How to Write It?

Credit dispute letters are a valuable tool for businesses to rectify any errors in their credit reports. Learn how to write a credit repair letter!
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Is Excel a barrier to Finance’s Digital Transformation ?

Excel is an integral part of Finance’s core processes however dependency on excel is depleting ROI from Finance’s Digital Transformation journey. Learn more.
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How to Revamp Your Collections Strategy for the Mid-Market

Here’s what mid-market CFOs can do to ensure an unbiased Accounts receivable collections process through automation-led customer segmentation.
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Days Sales Outstanding vs. Accounts Receivable Turnover Ratio: What’s the Difference?

The key difference between the DSO and ART ratio is that while DSO measures the average time it takes to collect on receivables the ART…
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What Is Accounts Receivable Analytics (+Top Metrics You Should Measure)

This blog walks you through the evolution of accounts receivable reporting and how advanced analytics evolved in order to cash.
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Credit Card Processing: A Complete Guide on What It Is & How It Works

Credit card processing is the series of steps & systems involved in completing a transaction made with a credit card. Learn how to process credit…
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Finding the Right Approach for Your AR Collections Management

Optimization Techniques For Your AR Collections To Improve Cash Flow CTA. Elevate your process to the next level with Automation. Request A Demo.
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The 3-Tier Framework For Faster Collections

Understand the 3-tier Framework collection to assess Credit Risk across your customer portfolio and Explore 4 A/R Collection Best Practices for Mid-sized Business
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Credit Management Guide: Everything You Need to Know

With companies realizing the importance of credit analysis, its value is increasing every day. It becomes the job of analysts to review data and approve…
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Get Lean by Removing 7 Wastes of Accounts Receivable

Discover 7 hidden wastes in your accounts receivable processes which prevent you from optimizing your order-to-cash cycle (OTC) and how to get rid of them,…
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Templates

Deductions Management RFP Template

Choosing the right deductions management software is crucial for your deductions research and resolution process. This RFP template simplifies vendor selection by focusing on the…
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Cash Application Management RFP Template

Cash Application RFP Template streamlines your vendor selection process & provides a comprehensive evaluation framework. Choose the Right Cash Application Software.
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Collections Management RFP Template

Collections Management RFP template for vendor evaluation to compare features and prioritize your next collections software investment. Perfect for businesses seeking the best solution for…
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3 Ready-Made Credit Note Templates [Free Download]

A credit note template is a ready-made document that can be utilized over and over again by the buyer to issue a credit to their…
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Credit Policy Template [Customizable Sample]

Use this free credit policy template to outline your credit department’s mission, goals, risk evaluation policy, and points of contact. Download now.
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Best Checklist Template for Month end close

Download this month-end close checklist template to understand how a proper checklist can simplify the process by avoiding various financial close bottlenecks
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Accounts Receivable Dashboard Excel Template

Use our free accounts receivable dashboard (Excel template) to track your receivables, open invoices, defaulting customers & collector efficiencies. Download now!
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Collections Maturity Model Template

B2B collections maturity model helps analyze, align & execute collections processes more effectively. Download this free tool to evaluate your maturity level!
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Cash Application ROI Calculator

Cash application automation software is a priority for many businesses. Use our ROI calculator to determine your cash application savings.
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Accounts Receivable Software Evaluation Template

Choose the best accounts receivable software. Use our Excel-based software evaluation template to select the best AR solution.
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Accounts Receivable Automation Assessment Template

88% of corporate controllers plan to implement robotic process automation (RPA). Use our assessment template to check how many AR functions you’ve automated
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11 Collections Email Templates to Collect Past-Due Invoices

We present to you 11 best-in-class debt collection email templates used by professionals across 700+ leading order-to-cash teams. Just download, personalize, & send!
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6 Digital Payment Formats for Mid-Sized Businesses

Types of digital payments and Download this infographic to learn about 6 trending digital payment formats
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AR Aging Analysis & Worklist Excel Tool

This tool focuses on assessing the aging of accounts receivables and helps you automate collections with a template-based worklist prioritization. Start now
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DSO Calculation Excel Template

Understanding the metric Days Sales Outstanding (DSO) and how to calculate DSO in Excel. Download our Excel-based DSO calculator here.
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Business Credit Application Template

An easy step-by-step checklist that Fortune 500 Companies use to evaluate Credit Applications submitted by New Customers. It helps you ensure that your current Business…
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Top Order-to-Cash Shared Services KPI

An excel-based actionable summary that deep-dives into the top 55 KPIs you can’t do without for tracking the performance of the Order-to-Cash process of any…
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21 Credit & Collection Email Templates

Top performing email scripts used across 700+ leading order-to-cash teams, including Fortune 1000 companies.
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Free O2C Vendor Evaluation Templates

An insightful summary of how Fortune 1000 companies & SMEs are evaluating their vendors for the digital transformation of their accounts receivable processes.
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Credit Scoring Model with D&B, NACM & Experian Data

Learn what is credit scoring model. Download free credit score model powered by D&B, NACM data to calculate the credit risk score for your customers
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AR Aging Report Template Excel

The aging report template gives you an intuitive aging dashboard of past due receivables. Additionally, we provide a self-prioritizing collections worklist template that could automatically…
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B2B Credit Card Surcharging 101: Your Complete Guide for Processing Credit Card Payments

This excel template has all the relevant information you need to know in order to roll out a surcharge program and welcome credit card payments.…
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Collection Email Automation w/ Excel

What do you need, to send out mass dunning email communication for collecting outstanding payments, at once? Some automation tools? Supernatural powers? No. All you…
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Radiance

Building the OTC Strategy after an M&A

[0:00] Marinko Marijolovic: Now just throwing that payphone bit by the way, because that was the last place I was thinking of finding the phone…
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5 Expectations of Tech from A/R Team

Emanuel (Fito): Can You hear me? Okay. Yes. I’m an IT guy. And the idea is to share with you, the expectations that we have…
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Customer Centric A/R Strategies

Kiran Rana: Can you hear me? OK. All right. So I just want to set a context before we dive into the discussion. At HighRadius…
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O2C Digital Maturity: How to Steer Your Organization Through the Digital Transformation

What does the AR function of the future look like (supported by technologies such as ML and AI) and how to get there?
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10 Pressures On Finance Shared Services Today And How To Survive… Indeed Flourish

[0:01] Susie West: So lets kick-off. Number one. These are some of the observations that are coming out. The global economy has entered a period…
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Past, Present and Future The Digital CFO

Listen to the discussion to understand how artificial intelligence is changing the CFO narrative in predicting business risks and business optimization.
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2020 Order To Cash Tech Stack: 5 Critical Choices You Need to Make

Join experts from Church & Dwight and BMS to get tips on the parameters to consider while selecting a best-in-breed cloud solution to automate the…
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Benchmarking, Project Planning, and Performance Tracking for Centralized Operations

Learn how prioritized worklist helped Primesource to create collection strategies. Understanding the importance of analytics to reduce the number of disputes created. Learn how Priomesource…
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Continuous Auditing and Continuous Monitoring in O2C: From Idea to Implementation Using Technology

Practical use cases of Continuous Auditing & Continuous Monitoring in O2C landscape. Potential roadblocks in the adoption of Continuous Auditing & Continuous Monitoring.
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AI-Driven O2C Transformation: 76% Efficiency Gain in Average Days to Resolve Deductions

Integrated O2C process: how the A/R modules interact with each other Freedom from delays: how to achieve same-day cash posting using AI
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5 HID Global Recommended Dashboards For Credit and Collections Managers in 2020

The evolution of Analytics 2.0 and why every A/R Manager Needs It In 2020 Collections Dashboards HID Global uses today, and the scope for analytics…
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Evolution of Chatbots in Finance

Practical examples of implementing chatbots in O2C. How to redesign the future of chatbots with AI and Machine Learning.
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5 Things Every B2B Customer-Facing Team Leader Needs To Know

Hiring and nurturing the right talent for customer-facing A/R job roles. Executive’s guide to making their teams deliver despite challenging consumer demands.
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Automation Guide for Treasurers: Challenges and Expected Benefits with AI: Case Study

Understand how traditional cash forecasting is done using complex excel formulas. Discover how AI transforms a treasurer’s workday and how it empowers decision making.
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Humans + Machines: Changing Workforce and Job Responsibilities with AI

A panel discussion by industry leaders from Shurtape, PepsiCo, & GlobalTranz about O2C workforce transformation & expectations from AI.
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