Where is the leak?
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Write-offs are direct revenue leaks that can seriously hurt your
business. A higher write-off indicates that you may have extended a line
of credit to customers and are incapable of paying back the debt,
resulting in delayed, reduced, or missed payments.
Furthermore, you may have implemented substandard collection strategies
with collectors having poor negotiation skills, which adds to the
increased risk of write-offs.
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Late payments limit cash flow and working capital, impeding the smooth
operation of business processes and, in the long run, its growth. It
mainly happens due to the inability to prioritize high-risk customers,
and missed payment reminders. According to a study by NACM, the value of $1
reduces to 46 cents after 6 months. Hence, if you do not have a
proactive collections approach, there is a high chance of losing money
due to dollar value depreciation.
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The manual processes in accounts receivable lead to major inefficiencies
and requires excessive labor utilization. Your revenue might be growing,
but at the same time, operational resource requirements could be leaking
dollars.
According to APQC,
ideally, only 10 FTEs are required to handle accounts receivable
operations in an enterprise, 5 in mid-sized businesses, and 3 in small
businesses. So, if you are utilizing more resources than this, you are
leaving money on the table that could be used elsewhere.
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- Identify and fix broken processes that are manual and repetitive in nature
- Leverage technology to streamline
accounts receivable operations and empower lean teams to do more
with less
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One of the most difficult times for the CFO Office is the financial
close. Teams remain heavily reliant on manual processes and legacy tools
to manage the task which affects overall operational efficiency.
As per a record-to-report
survey by HighRadius, ideally it takes 5 days to complete the
process with automation. Spending more time than this suggests that your
financial close process is unoptimized and unnecessary resources are
being used.
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