How Dr Pepper Snapple Group Achieved 80% Credit & AR Process Automation and Saved $2M

Key Takeaways

Improve customer satisfaction while keeping service costs down
Achieve deductions recovery of more than $1M
Automate collections activities to double effectiveness and efficiency
Increase departmental productivity by 100% by moving operations back in house using robotics

Speakers

Colleen Zdrojewski, Vice President, Financial Services, Dr Pepper Snapple Group

Jay Tchakarov, Vice President, Product Management, HighRadius

About The Webinar

Dr. Pepper Snapple Group (DPSG) is a $6B company and the #1 flavored carbonated soft drink manufacturer in the US. The financial services team at DPSG relied on outsourcing Collections, Cash Application and other A/R functions to control costs. However, it ended up struggling with growing overhead costs and deteriorating metrics including write-offs, late payments, and re-training.

DPSG moved operations in-house and used 6-Sigma tools and methodologies to standardize processes, eliminate waste and track metrics. A critical component – the team leveraged advanced robotics automation technology to streamline and track A/R operations.

There’s no time like the present

Get a Demo of Cash Application Cloud for Your Business

Request a Demo

HighRadius Cash Application Software enables the end-to-end automation of the cash application process that covers major benefits such as AI-enabled data capture for remittances, auto-linking of payments with open invoices, cost-cutting on lockbox fees and easy compatibility with any system due to its ERP-agnostic Saas infrastructure. Apart from the major benefits that it has, there are some key features which can not be missed out, some of them are Email Remittance capture, Discounts and Deductions Handling, Check Remittance Capture, Web Remittance Capture, Invoice Matching, and RDC & Mobile Payments.