Collections Software

Automated Dunning for Low-Risk Customers

Achieve touchless dunning for low risk customers with automated correspondence via email, fax, print, mail along with ready-to-use dunning templates.

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Trusted by Credit Teams Across the Globe

Improve Collector Efficiency with Touchless Dunning

Enable collections team to focus on recover strategies for critical customers while automating the collections process for low-risk customers and the manual repetitive tasks.

Scale Dunning Outreach with Automated Correspondence

Automate dunning via emails, fax, print, and mail for low-risk customers with a single click
Automatically push invoices to customer’s A/P portals

Improve Productivity with Ready-to-Use Correspondence Templates

Eliminate the need to draft 1000s of emails per day manually
Choose a ready-to-use template. Add or edit based on your business requirements
Automatically attach relevant documents such as invoices, claim documents, promise to pays

Consolidate all Dunning Interactions Within Collections Software

Capture all customer’s email responses in the Collections system
Leverage AI capabilities to identify intent from your customer’s email, such as creating a payment commitment, sending an invoice

Frequently Asked Questions

What is dunning automation software?

Automated dunning is the process of automatically reminding customers about their past due via correspondence and dunning templates.

What is the standard dunning process?

The dunning process is a collection process used by organizations to follow up on past due customer accounts and collect outstanding payments.

What are the advantages of an automated dunning process?

An automated dunning process improves collector's efficiency and helps them focus on high risk customers.

How does the dunning software handle data security and privacy?

Security is of paramount importance to each of our customers as it is to us. We are SSAE16 Soc I Type II certified, PCI-DSS Compliant, GDPR compliant and CSA Registered. We strictly follow all Industry standards and best practices.

How much IT involvement do you expect from us?

We will be able to handle most of the IT related efforts during the implementation. All we need the IT is for getting us the open AR extract and the bank payment file. This will be usually around a week worth of efforts spread across the implementation time frame.

What is the pricing for your credit cloud software?

Typically our pricing has two components the one time setup fees and a monthly recurring subscription fee. You can get on a call with us and get a customized pricing according to your business needs.