Collections Management

Dispute Management

Resolve Disputes 20% Faster. Dispute reason coding, status tracking, attachments, and routing.

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Key Features

AI-based E-Mail Remittance Capture

Create Disputes

Create disputes at an invoice or SKU level and manage the full dispute lifecycle from collections. Customers can create disputes from dunning letters.

AI-based E-Mail Remittance Capture

Manage Disputes

Manage dispute statuses and reason codes, add attachments & notes, route disputes to different people in the organization, and resolve disputes.

400+ Enterprise Customers

Enterprise Customers

600+ Mid-Market Customers

Enterprise Customers
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Frequently Asked Questions

We are an ERP-agnostic software that integrates with all of the ERPs, like SAP, Microsoft Dynamics 365, Oracle, NetSuite, etc.

HighRadius Debt Collections Software automates and optimizes the credit & collections management process to improve collector efficiency, minimize bad debt write-offs, improve customer relationships, and reduce DSO.

Automation can help improve the recovery of your receivables and reduce DSO with its worklist prioritization list, automated dunning capabilities, integrated call management option for collection calls, and customer payment commitments tracking.

Security is of paramount importance to each of our customers, as it is to us. We are SSAE16 Soc I Type II certified, PCI-DSS compliant, and CSA registered. We strictly follow all industry standards and best practices.

HighRadius' industry-defining Speed to Value methodology ensures faster time to implementation and quicker ROI (in 3 to 6 months) through a combination of out-of-the-box functionalities, agile implementation methodologies, and a focus on the outcome metrics.

Yes, our in-built VoIP calling within Collections with Integrated Dialer enables collectors to call any customer across the globe, even with a regional number.

Typically, our pricing has two components: the one-time setup fees and a monthly recurring subscription fee. You can get on a call with us and get customized pricing according to your business needs.

We will be able to handle most of the IT-related efforts during the implementation. All we need from IT is to get us the open AR extract and the bank payment file. This will usually be around a week's worth of effort spread across the implementation time frame.