Claims Backup Automation

Save 40% of Analyst Time with Claims Backup Automation

Automatically collect documents from 500+ sources, and link them to deductions for faster resolution

highradius-deduction-module

Claims Backup Automation Key Features

Web-Portal Claims Aggregation

100+ bots, 500+ websites, 1000+ retailer claims at your fingertips.

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Email Claims Aggregation

100% touchless capture for customer claims sent over emails in any format.

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Claims-Deductions Auto-Linking

Automatically link 1000+ claim documents to the right deductions.

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Automated Workflows

Route claims to the right analysts automatically.

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Claim Automation Key Features

Skip Web Portals. Focus on Faster Resolution

  • Captures claim information at line-item level.
  • Auto-login to Amazon, Walmart, and 500+ web portals.
Download Feature Guide
Skip Web Portals. Focus on Faster Resolution
Touchless Capture of Email Claims at the SKU Level

Touchless Capture of Email Claims at the SKU Level

  • Captures disputes sent via email automatically.
  • Downloads and reads email attachments.
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Auto-map Documents to Disputes

  • Maps claim documents to disputes before you login.
  • Links disputes at line-item level for each customer daily.
Download Feature Guide
Auto-map Documents to Disputes
Proactive Dispute Assignment Workflows

Proactive Dispute Assignment Workflows

  • Assigns disputes to analysts through automated workflows.
  • Customize workflows based on reason code & location among other factors.
Download Feature Guide

From Days to Minutes: Transform Deductions Management with 100% Automation

For a 40 hour week, an analyst spends:

Before

16 hours

spent manually aggregating documents.

12 hours

spent matching documents and validating deductions.

8 hours

of back-and-forth between departments for document approvals.
arrow

After

<1 hour

with automated document aggregation.

<4 hours

with automated claims-to-deductions linking.

Instant

approval workflows, reducing interdepartmental time to just minutes.

Hear from Our Clients: The Power of Automated Cash Application

case-study

HighRadius was able to provide a solution that eliminated manual operation by providing efficiency throughout our A/R processes

  • 94% payments applied automatically to the ERP
  • 100% deductions auto-coded

Result

Laurent Gueritaine

Laurent Gueritaine

Global Process Owner, Invoicing to Cash

Brightstar-logo
case-study

We had a very lengthy cash application process. There was a large backlog of cash application that would date back a week or a month. It never really seemed to happen real time.

  • 95% Hit rate on transactions (at item level)
  • 75% Increase in employee productivity

Result

Dan Luipersbeck

Dan Luipersbeck

Chief Financial Officer

Lifestraw-logo

Explore our full suite of Collections Management capabilities

FAQs: AI-Powered Deductions Management Software Solutions

What is Deduction Management Software?

Deduction Management Software helps streamline the process of handling customer deductions. Deductions occur when customers short-pay invoices due to reasons such as returns, damaged goods, promotional allowances, or pricing disputes. This software automates the tracking, validation, & resolution of these deductions.

It integrates with accounting and ERP systems to provide a comprehensive view of all deductions and their statuses. By performing deduction auto coding, the software reduces manual efforts, minimizes errors, and speeds up resolution times. This leads to better cash flow management, enhanced customer relationships, and more accurate financial reporting.

Why consider AI-powered Deduction Management Software?

AI-powered Deduction Management Software offers advanced capabilities that traditional systems lack. AI can quickly analyze vast amounts of data to identify patterns and root causes of deductions. This speeds up the resolution process by automatically matching deductions to their corresponding invoices and provides suggested actions.

AI enhances accuracy by reducing manual errors and helps in prioritizing high-impact deductions. It also offers predictive insights, allowing businesses to anticipate and mitigate future deduction issues. Overall, AI-powered software improves efficiency, reduces costs, and enhances decision-making, making it a valuable tool for modern financial management.

What are the benefits of Deduction Management Solution?

Deduction Management Solutions offer several benefits to businesses. It includes:

  • Automates deduction handling
  • Reduces processing errors
  • Accelerates issue resolution
  • Enhances cash flow management
  • Improves customer satisfaction
  • Offers real-time visibility
  • Identifies root causes of deductions

It helps businesses to identify and address recurring issues. By resolving deductions more efficiently, companies can enhance customer relationships and satisfaction. Additionally, some of these solutions often include analytics and reporting tools, offering insights into deduction trends and helping to improve overall financial management.

What does the deduction management cloud software resolve?

Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights. It helps make every moment count to drive customer loyalty and more effective marketing outcomes.

Can the HighRadius Deductions Management Software integrate with my ERP?

Yes, the HighRadius Deductions Management Software seamlessly integrates with your ERP and supports API integration with other financial management systems. This allows easy extraction of specific fields like credit memos, open deductions, and open negative line items.

How much time does it take to implement HighRadius Dispute Management Software?

The implementation time for HighRadius Dispute Management Software varies based on the complexity of your organization’s requirements. However, our Speed to Value methodology guarantees swift implementation and ROI realization within 3 to 6 months, setting an industry benchmark.

How much IT involvement is needed to maintain HighRadius Deductions Management Software?

The Deductions Management Software requires minimal IT involvement. With seamless plug-and-play integration into ERPs using real-time APIs and Hex (SFTP) connectors, along with pre-built modules and industry-specific best practices, customers can deploy it remotely with ease, reducing heavy IT dependencies.

Why consider AI-powered automation software for Deductions Management?

AI-powered automation software for Deductions Management significantly enhances the efficiency and effectiveness of the deductions process. The AI Deductions Validity Predictor uses AI algorithms that look at 20+ variables & 12 months of Dispute Resolution History to identify which Deductions have a high probability of being Valid/Invalid, reducing manual effort and maximizing recovery rates.

Does the Deductions Management Software system capture line item data?

All the line item data will be captured from the backup documents such as Claim documents, PODs, and BOLs. For discounts taken on Trade Promotions, the claim document that your customers send might have item numbers different from your item numbers. In this case, HighRadius will reconcile these customers’ item numbers to ones that your ERP can understand.

Can a Deduction be split into two reason codes?

Yes, the deduction can be split into two parts. The Deduction specialist can do this in the deductions tool with a click of a button. For the new deduction line items new reason codes can be added.