Collections Management

Generative AI via FreedaGPT™

AR Co-Pilot. Auto-draft emails, call summaries, and responses to chat prompts for the AR domain.

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Key Features

AI-based E-Mail Remittance Capture

Email Triage

Automatically prioritizes incoming collection emails based on urgency and content, enabling collectors to tackle the most important emails promptly.

AI-based E-Mail Remittance Capture

Automated Responses & Attachments

Drafts responses for incoming emails, complete with relevant attachments, enabling collectors to respond promptly and efficiently.

AI-based E-Mail Remittance Capture

Live Call-to-note Summaries

Automatically summarizes collections call conversations, ensuring that all crucial details are captured automatically, reducing the collector’s work.

AI-based E-Mail Remittance Capture

Chat-to-analytics

Generate reports and summary charts using natural language prompts in a chat window.

400+ Enterprise Customers
Enterprise Customers
600+ Mid-Market Customers
Enterprise Customers

Recommended Resources

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Collections Maturity Model

Explore our e-book based on 500+ receivables projects, finding that A/R leaders boost KPIs by assessing maturity in 5 key areas: people, processes, data, collaboration, and technology.

Download the Ebook
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7 Automation Technologies Revolutionizing Receivables Collections Today

Insights into the latest tech-enabled collections capabilities and their benefits

Download the Ebook
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Collections Maturity Model Template

B2B collections maturity model helps analyze, align & execute collections processes more effectively. Download this free tool to evaluate your maturity level!

Download the Template

FAQs: AI-Powered Collections Automation Software Solutions

What is Collections Management Software?

Collections Management Software helps you optimize your working capital & reduce your DSO while seamlessly integrating with your existing collections systems. It extracts data from your ERP, prioritizes the right customers to call, automates email correspondence & makes collections calling faster & simpler.

What are the benefits of Collection Software Solution?

The Collection Software Solution helps you reduce your past due by 20% and increase your collections productivity by 30%. With the help of AI, collectors can make 2X collection calls, send 10X automated emails and improve the weekly past due customer coverage by 4 times.

How does an Automated debt collection software improve DSO?

Automated debt collection software reduces DSO by leveraging AI for prioritizing accounts, automating email correspondences with smart payment links, and one-click calling with auto-transcription & follow-up emails. It streamlines operations & accelerates receivables recovery leading to faster payments & reduced DSO.

What are the best features that a Debt Collections Management Software should have?

The best Debt Collections Management Software is an all-in-one solution automating the entire collections process. It should prioritize the right customers, automate email correspondences and offer one-click calling within the solution with auto transcription and follow up emails.

How does your Collections Management Software compare to alternative solutions?

Our Collections Management Software stands out with the AI Prioritized Worklist which is trained on $10.3 trillion of financial data. It can accurately predict customer payment delays 30 days in advance. The In-App Dialer helps collectors make more collection calls. FreedaGPT automates note-taking & task logging.

Does the Collections Software integrate with my ERP?

Yes, our Cloud Based Collection Management software seamlessly integrates with your ERP. It offers out-of-the-box connectivity with major ERPs like SAP, Oracle NetSuite, Microsoft Dynamics, and Sage Intacct. Additionally, it supports API integration for Quickbooks, Sage Intacct, and Microsoft Business Central.

How much time does it take to implement your payment collection software?

The implementation time for our payment collection software varies based on the complexity of your organization's requirements. However, our Speed to Value methodology guarantees swift implementation and ROI realization within 3 to 6 months, setting an industry benchmark.

Does the Collections Management Software integrate with my bank?

Yes, our Collections Management Software seamlessly integrates with major banks. It offers out-of-the-box support for leading institutions like BofA, Citi, PNC, Chase, Wells Fargo, HSBC, ING, and others. Additionally, it supports standard banking formats such as BAI, MT940, and MT942, providing real-time insights into processed statements. For low-volume scenarios, CSV and Excel file imports are supported, ensuring flexibility and convenience.

How much IT involvement is needed to maintain the cloud debt collection software?

Our cloud debt collection software requires minimal IT involvement. With seamless plug-and-play integration into ERPs using real-time APIs and Hex (SFTP) connectors, along with pre-built modules and industry-specific best practices, customers can deploy remotely with ease, reducing all IT dependencies.

How does your automated debt collection software handle data security and privacy?

We prioritize data security & privacy, adhering to stringent industry standards such as GDPR, ISO, PCI DSS, HIPAA, & SOC. We employ robust encryption protocols & role-based access controls to safeguard sensitive financial data, ensuring utmost confidentiality & compliance with regulatory requirements.

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