Automated Payment Collections

Take Control of Overdue Payments
with Automated Payment Collections

Simplify debt recovery and increase your team’s productivity. Our payment collection system leverages automation to prioritize accounts, streamline communication, and resolve disputes.

  • 30%+ Improvement in Collector Efficiency
  • 20+% Reduction in Past Due
  • 10X Automated Emails and 2X Collection Calls
  • Data-driven prioritization and allocation of Customer Accounts

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Effortless Payment Collection with Automation: Collect Faster, Stress Less

Managing overdue payments shouldn’t be overwhelming. Our automated payment collection software is designed to simplify collection by automating the critical daily tasks of your collection team.

From pulling a list of part-due invoices to creating call and email lists, our payment collection system ensures your team can focus on what matters most—getting paid on time. With automated communication and tracking, your collectors can easily reach out to customers, log activity, and resolve disputes without missing a beat.

By streamlining manual processes, your team can efficiently manage high volumes of accounts while preserving positive customer relationships. This improved efficiency speeds up the collection process and enhances customer service, resulting in fewer payment delays and stronger client relationships. Ultimately, this boosts your overall collection performance.

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6 Business Outcomes Advanced Payment Collection Software Delivers for Your Collection Team

1

Predict Delinquencies 30 Days in Advance with AI Prioritized Worklist

Leverage AI to forecast customer delinquency up to 30 days in advance. Focus collectors on the riskiest accounts, eliminating manual prioritization and improving overall collections efficiency.

2

Make 2x More Calls Daily with In-App Dialer

Increase outreach using one-click calling, automatic note-taking, and post-call summary emails. Our system doubles the number of daily calls, helping reduce past-due percentages and boosting collections performance.

3

Send 3x More Personalized Emails with GPT-Enabled Email Inbox

Utilize AI-generated drafts and recommended templates to send three times more personalized emails per day. This tool enhances communication, reducing overdue accounts and improving collection outcomes.

4

Expand Customer Coverage by 10x with Advanced Dunning

Automate your dunning process with systematic follow-ups and integrated payment links for self-service. This approach boosts customer coverage by 10x, significantly reduces past-due rates, and enhances collections efficiency.

5

Enhance Collector's Productivity with FreedaGPT's AI-Powered Automation

Automate email responses with FreedaGPT’s AI and include relevant attachments, allowing collectors to focus on high-value tasks. This reduces manual handling and helps manage more accounts efficiently.

6

Enhance Collection Efficiency with POD Automation and ERP Sync

Automate Proof of Delivery requests and invoice processing to accelerate payments, and leverage ERP integration for real-time data synchronization between HighRadius and your ERP system, ensuring streamlined operations.

From Chaos to Control: Revolutionize Your Collections with Automation

Boost Recovery Rates with Predictive AI Worklists

Leverage Highradius’ AI Prioritized Worklist to enhance your collections strategy. By analyzing 20+ variables and a year's worth of payment history, our system identifies key customers, suggests actions, and allocates them to collectors based on their availability.

Streamline your workflow and improve recovery rates with precision.

  • 20+ Variables Analyzed: Includes amount, aging, and risk.
  • Proactive Collections Worklist: Eliminates the need for Collectors to manually prioritize.
  • Bandwidth- Based work Allocation: Matches cases with available collectors.
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Transform Your Call Efficiency: One-Click Dialer & Automation

Imagine spending hours on account research and administrative work instead of focusing on meaningful conversations with your customers. It’s frustrating and inefficient.

HighRadius' In-App Dialer streamlines your calling process. With just one click to initiate the call, our AI-powered Dialer automates transcription and note-taking using Natural Language Processing (NLP). It identifies call intents, creates tasks, and logs actions automatically, enhancing your call efficiency and productivity.

  • One-Click Calling: Initiate calls instantly with a single click.
  • Automated Transcription & Note-Taking: Powered by NLP, capture and transcribe calls effortlessly.
  • AI-Based Intent Identification: Auto-create tasks from call notes and intents.
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Supercharge Your Workflow with FreedaGPT’s AI Magic

Transform your collections process with FreedaGPT, HighRadius’ advanced digital assistant powered by generative AI.

FreedaGPT interprets natural language prompts to create intuitive charts and streamlines email operations with intelligent auto-responses. This boosts collector efficiency by allowing more focus on calls and other high-value tasks.

  • Generative Email Responses: Auto-composes relevant emails and attachments.
  • Automatic Call Summaries: Captures crucial call details effortlessly.
  • Instant Report Generation: Creates charts and reports from chat.
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Streamline Your Collections with Advanced Dunning Automation

Simplify your collections process with Advanced Dunning, designed to handle time-consuming tasks with ease. 

HighRadius advanced dunning module automates the creation and management of collection letters, making it effortless to use email templates and attachments for correspondence. Automate sending account statements, past due notices, and reminders, reducing the time and effort needed to manage overdue accounts.

  • Collection Letters Library: Manage email templates with attachments.
  • Automated Email Sending: For statements, past due notices, and reminders.
  • Proactive Communication: Automated follow-ups for broken promise-to-pays
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Centralize and Optimize Your Email Workflow with Intelligent Email Inbox

The constant back-and-forth between ERP, email software, and collections tools can slow down your response time and complicate communication tracking.

HighRadius’ Intelligent Email Inbox centralizes all your collections emails in one place, linking them directly to customers and collectors. Perform all email actions within the application, track open and read rates, and use AI-based intent identification to automate task creation and follow-ups, saving you time and streamlining your workflow.

  • Centralized Email Management: Access and manage all emails in one place.
  • Conversation Thread View: Track back-and-forth communications seamlessly.
  • In-App Email Actions: Reply, forward, and perform other actions without leaving the application.
  • Email Tracking: Monitor open and read rates for effective follow-ups.
  • AI-Based Task Creation: Automate task and action creation from email responses.
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Effortless E-Invoicing and Tracking with AP Portal Automation

Transform your accounts payable process with our AP Portal Automation. Automate the e-invoicing process and track invoices seamlessly across 100+ AP portals. 

HighRadius AP portal automation eliminates manual data entry, automatically uploads invoices, and monitors their statuses, providing real-time insights and quick actions for promise-to-pays and disputes.

  • AI-Based E-Mail Remittance Capture: Automate invoice uploads to AP portals.
  • AP Portal Invoicing: Directly upload invoices without manual input.
  • Invoice Tracking: Monitor statuses and handle disputes efficiently.
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Achieve Real Results: Reduce Past Due Invoices, Boost Efficiency, and Predict Delinquencies

20+%

Reduction in Past

30%

Increase in Collector Efficiency

30 day

Future Delinquency prediction

Calculate Your ROI

How Automated Payment Collection Solution Powers Financial Success ?

20% Bad-Debt Reduction
By automating paper-based collections. Read more

1000+ Work Hours Recovered Every month with advanced dunning. Read more

5.5 Days Reduction in DSO With AI-based worklist prioritization. Read more

Seamlessly Integrate With Your Finance Stack

HighRadius minimizes IT investment needs by integrating with 110+ banks & 50+ ERPs, globally.

SAP

SAP

ORACLE

ORACLE

NETSUITE

NETSUITE

DYNAMICS 365

DYNAMICS 365

SAGE INTACCT

SAGE INTACCT

QUICKBOOKS

QUICKBOOKS

Many More

+ Many More

Ready to Achieve a 20% Reduction in Past Due Amounts? Let’s Discuss How?

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Automated Payment Collection Software FAQs

What is Payment Collection Software?

Payment collection software automates and streamlines the process of collecting outstanding payments from customers. It integrates with existing systems to track, manage, and expedite collections through features like automated dunning, AI-driven prioritization, and integrated communication tools.

What are the benefits of Payment Collection Software?

Payment collection software reduces past-due amounts by up to 20% and enhances collector productivity by 30%. It automates routine tasks, predicts delinquency, and increases efficiency in managing large volumes of collections, ultimately improving cash flow and operational efficiency.

Why should businesses automate payment collection?

Automating payment collection helps businesses reduce manual effort, minimize errors, and accelerate the payment process. It allows for proactive management of delinquencies, improves collector productivity, and ensures consistent follow-ups, leading to faster and more predictable cash flow.

How does invoice collection software work?

Invoice collections software integrates with ERP systems to automate and manage collections efficiently. It uses AI to prioritize worklists and advanced dunning for automated follow-ups. Additionally, it automates Proof of Delivery (POD) attachment to invoices, speeding up the payment process.