Order-to-Cash Automation Software

Automated O2C = Accelerated Cash Flow

  • Minimize DSO and boost collections with AI-driven insights.
  • Deliver exceptional customer experience with smooth onboarding, efficient invoicing, and faster issue resolution.
  • Empower AR teams to enhance productivity with real-time data insights and automated workflows.

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Discover the Core Features of Our Order-to-Cash System

Our order-to-cash solution integrates credit, invoicing, collections, deductions, cash application, and analytics into a streamlined workflow, simplifying every step from onboarding to payment collection. This enhances productivity, reduces errors, and ensures smooth cash flow management across your business.

Faster Credit Approvals With Seamless Credit Management

  • Make it easy for customers to apply for credit with customizable online application templates.
  • Leverage automated credit report gathering and easy credit data extraction for easy reference checks.
  • Anticipate and resolve blocked orders with predictive insights and actionable recommendations.
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Streamline Invoicing and Payments With EIPP

  • Automatically send physical invoices to buyers through print and mail services.
  • Effortlessly integrates with 20+ AP portals to automate invoice uploads.
  • Enhance buyers' and credit teams' collaboration on payments for faster resolution of the issues.
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Manage Collections Effectively With an AI-Prioritized Worklist

  • AI predicts delinquencies and ranks customers by impact for prioritized collections.
  • Automate customer outreach with smart payment links for seamless long-tail customer collections.
  • Auto-draft email responses with relevant attachments, empowering collectors to reply quickly and effectively.
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Match Payments to Invoices With Cash Application Automation

  • Automated remittance aggregation and extraction from emails with multi-OCR accuracy.
  • Cut lockbox fees with automated, accurate check aggregation, eliminating rework and reducing delays.
  • Predict missing remittance details with AI and identify payment discrepancies, map deduction codes, and verify discounts.
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Handle Deductions and Ensure Smoother Issue Resolution

  • Leverage AI and RPA to predict the validity of deductions and save time. 
  • Auto-aggregate claims from over 250+ portals and emails. 
  • Resolve trades faster with 3-way matching promotions, claims, and material master.
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Drive Smarter Decisions With Analytics and Data

  • Track operational KPIs and drive decisions with reports and peer benchmarking.
  • Analyze user adoption trends and set targets to identify improvement opportunities.
  • Access out-of-the-box O2C reports covering Collections, Deductions, Cash Application, Credit, e-invoicing, and Payments.
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The Transformative Benefits of Order-to-Cash Automation

Optimize your revenue cycle with an Order-to-Cash software that automates invoicing, collections, and cash flow management. With accurate data handling and real-time insights, by using O2C solutions you can make informed decisions, improve operational efficiency, and strengthen customer relationships.

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Faster Collections, Reduced Past Dues

Speed up collections with automated workflows, smart prioritization, and timely follow-ups. Proactively manage accounts to minimize overdue balances and reduce future payment delays.

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Boost Productivity, Reduce Manual Efforts

Automate repetitive tasks to free up your team for strategic activities. Streamlined processes reduce errors and inefficiencies, enabling your team to achieve more with less effort.

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Minimize Credit Risk, Reduce Bad Debt

Leverage data-driven insights to evaluate creditworthiness and monitor risks. Implement proactive strategies to minimize losses, safeguarding your bottom line from potential bad debts.

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Deliver an Exceptional Customer Experience

Foster long-term customer relationships with timely invoicing, seamless communication, and quick issue resolution. Transparent, customer-focused services help enhance satisfaction and loyalty.

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With HighRadius Order-to-Cash Tool, You Can Achieve

30% Increase in analyst productivity
10% Reduction in bad debt
20% Reduction in past dues

See How Our Order-to-Cash System Drives Results for Leading Brands

Brightstar Logo
20% Bad Debt reduction
By automating paper-based collections. Read more.
American Greetings Logo
1000+ Work Hours Recovered
Every month with advanced dunning. Read more.
Ebsco Logo
5.5 Days Reduction in DSO
With AI-based worklist prioritization. Read more.
The Hassle of Manual Credit Scoring

What Is Order-to-Cash Automation Software?

Order-to-Cash automation software streamlines the entire revenue cycle, from receiving customer orders to collecting payments. It automates manual processes like invoicing, payment reconciliation, and collections, reducing errors, delays, and ensuring a better customer experience. 

This software integrates seamlessly with your ERP systems, enabling faster cash flow, better accuracy, and real-time visibility into financial operations. The order-to-cash software further simplifies tasks such as credit checks, dunning, and dispute management, freeing up your team to focus on high-impact work.

For B2B businesses, order-to-cash automation ensures faster payments, reduces overdue balances, and minimizes bad debt risks. It strengthens customer relationships through timely invoicing, transparent communication, and a smooth, hassle-free payment process.

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How Does Order-to-Cash Automation Software Work?

Order-to-cash automation software transforms the traditionally manual and fragmented order-to-cash management process into a seamless, end-to-end automated workflow. O2C solutions help speed up the processes, reduce errors, and improve cash flow—all while enhancing customer satisfaction.

Credit risk evaluation

The order to cash system assesses creditworthiness, sets risk-based limits, and delivers real-time insights to reduce bad debt and enhance decisions.

Invoice delivery and tracking

Automatically generate, deliver, and track invoices in multiple formats, ensuring customers receive accurate bills and reducing payment delays.

Payment follow-ups

Automated reminders and AI-driven prioritization ensure timely payment follow-ups, reducing overdue accounts and improving cash flow efficiency.

Cash posting

Leverage AI to auto-match payments with invoices for 100% accurate cash posting, saving time and reducing reconciliation errors.

Dispute resolution

Automating reason code mapping, verification, and resolution will simplify deductions and claims management and ensure faster and more efficient processing.

Reporting and analytics

Gain real-time insights with comprehensive reports, track KPIs, and benchmark performance to optimize the entire O2C process.

Why Should Businesses Invest in Order-to-Cash Automation Software?

Investing in order-to-cash automation software can revolutionize your financial operations, streamlining everything from sales orders to cash receipts. This not only boosts profitability but also drives sustainable growth.

Here’s why every business should consider adopting an order-to-cash management automation solution.

Eliminate Bottlenecks

Manual order-to-cash processes create costly delays and slow down cash flow. By investing in order-to-cash software, you remove bottlenecks, streamline invoicing, and speed up payment collections. With automated workflows, approvals are faster, invoices are sent on time, and payments are tracked efficiently—ensuring you get paid quicker.

Integrated Workflow Automation

With the help of an integrated O2C software solution, your business can eliminate process silos and create a seamless flow from order creation to payment collection. By connecting your CRM, ERP, and financial systems, automation ensures that data is consistently shared across all platforms, reducing the need for manual input and minimizing errors.

Reduced Operational Costs

Manual Order-to-Cash processes drain time, money, and resources—especially as your business scales. With workflow automation, you can eliminate the need for redundant tasks, reducing administrative overhead. This means fewer manual interventions are required and as a result your team can focus on high-value work, driving efficiency across the board.

Real-Time Financial Visibility

Order-to-cash management software doesn’t just streamline operations—it unlocks powerful business intelligence. With real-time access to financial data, you can monitor cash flow, track order statuses, and quickly spot trends. This transparency allows you to make smarter, faster decisions—whether it’s optimizing working capital, managing customer credit, or forecasting future growth.

How to Choose the Right Order-to-Cash Process Automation System?

Selecting the right Order-to-cash automation platform is a crucial decision that impacts efficiency, cash flow, and operational agility. For businesses aiming to optimize financial processes, the right solution should align with unique operational demands, scale, and long-term objectives.

Automation for Efficiency

Automation should extend across the entire order to cash management process—from order entry to invoice generation and payment follow-ups. Streamlined workflows minimize manual intervention, reduce errors, and speed up cash flow.

Self-Service Capabilities

Offering self-service portals for both customers and suppliers can enhance engagement and transparency. Customers can check order status, view invoices, and manage disputes directly, leading to faster resolution times and greater satisfaction.

Comprehensive Analytics & Reporting

Real-time reporting and dashboards should offer a clear view of order status, aging invoices, and overall financial health. Analytics can highlight trends, potential risks, and opportunities for optimization in the cash management process.

Integration with Existing Infrastructure

Ensure the system integrates smoothly with current enterprise systems like ERP and CRM. The ability to sync data in real-time across platforms is vital for maintaining consistency and accuracy throughout the O2C cycle.

What Makes HighRadius the Industry Leader in Order-to-Cash Automation?

By combining intelligent automation with data-driven insights, our order-to-cash automation solution empowers companies to streamline their entire O2C management process—from customer management to cash collection.

AI-Powered Automation

Our order-to-cash software leverages advanced AI to eliminate manual tasks, ensuring faster processing, higher accuracy, and smarter decision-making at every step. From credit checks to cash reconciliation, let AI work for you.

Scalable Solutions for Every Business Size

Whether you're a mid-market company or a global enterprise, our solution grows with you. Our order-to-cash software is designed to scale according to your business's needs, providing customized tools for both medium and large organizations.

Cloud-Based Flexibility

Access your O2C operations anytime, anywhere, with our secure, cloud-based O2C platform. Experience reduced infrastructure costs and quick deployments while ensuring data security and compliance.

Seamless ERP and System Integrations

Effortlessly integrate O2C platform with leading ERP platforms like SAP, Oracle, Microsoft Dynamics, and more. HighRadius ensures synchronized workflows across systems, eliminating redundancies and creating a unified view of your O2C process.

Is Manual O2C Management Slowing Your Growth? Switch to Order-to-Cash Automation Software

Transform your business operations with cutting-edge order-to-cash automation software. With HighRadius’ AI-powered order-to-cash automation solution, you can reduce manual effort, improve accuracy, and accelerate payments, all while delivering a superior customer experience.

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From Chaos to Clarity: Streamline Your Credit Management Process with Ease

FAQs: Order-to-Cash Automation Software

What is the order-to-cash process flow?

The order-to-cash process flow involves all the steps from receiving a customer order to collect payment. It includes order capture, credit checks, invoicing, payment follow-ups, cash application, and reporting. A streamlined O2C management process enhances operational efficiency, reduces manual effort, and improves customer satisfaction.

What is the order to cash analytics software?

Order-to-cash analytics software provides real-time data on orders, invoicing, and payment statuses. It gives businesses the ability to spot trends, identify bottlenecks, and improve cash flow by optimizing their order management process. This empowers businesses in smarter decision-making and operational improvements.

What are KPIs in O2C?

In Order-to-Cash, KPIs (Key Performance Indicators) are metrics used to measure the efficiency and effectiveness of the entire process. Common KPIs include Days Sales Outstanding (DSO), order cycle time, invoice accuracy, cash flow, and dispute resolution time, helping businesses optimize operations.

How do you measure order-to-cash process?

Measuring the Order-to-Cash (O2C) process involves tracking various key metrics and performance indicators at different stages. These metrics can be easily monitored with the help of order-to-cash metrics tracking software. Some of these metrics are as follows:

  • Days Sales Outstanding (DSO): Measures the average number of days to collect payment after a sale.
  • Order Cycle Time: Tracks the time from order placement to delivery.
  • Invoice Accuracy Rate: Percentage of invoices issued without errors.
  • Cash Flow: Monitors the movement of cash from sales to payment.
  • Collection Effectiveness Index (CEI): Evaluates the efficiency of the collections process.

How to choose the best order-to-cash solution provider?

Choosing the right order-to-cash tool provider is key to optimizing your processes. Here are a few things to look for: 

  • Look for advanced features like AI-driven automation, seamless ERP integration, and multi-channel payment support. 
  • Ensure the solution is scalable to grow with your business and supports global compliance. 
  • Consider providers with proven success, strong customer references, and responsive support. 
  • Evaluate the ease of implementation, ROI potential, and the ability to handle complexities like dispute management and predictive analytics for better decision-making.

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