Surcharge Management

Calculate & process surcharges compliant with global regulations. Pass the payment processing costs to the buyer.

90% less credit card payment processing costs.

B2B Payment

Surcharge Management Key Modules

Product

Key Modules

  • Surcharge Compliance
  • Surcharge Fee Calculator
  • Surcharge Processing
  • Surcharge Fee Analysis

Value

Improve Operational KPIs

  • 100% Transaction Coverage for Surcharging

Deliver Business Outcomes

  • 50% Interchange Fee Recovery via Surcharge

Key Modules

  • Surcharge Compliance
  • Surcharge Fee Calculator
  • Surcharge Processing
  • Surcharge Fee Analysis

Improve Operational KPIs

  • 100% Transaction Coverage for Surcharging

Deliver Business Outcomes

  • 50% Interchange Fee Recovery via Surcharge

Value Creation at 1100+ Enterprises

FAQs: AI-Powered Surcharge Management Solutions

What is surcharge management software?

Surcharge management software automates the process of adding a surcharge to credit card transactions, enabling businesses to pass on processing fees to customers. It ensures compliance with legal regulations and card network rules, making it easier for businesses to manage these fees transparently.

This software is especially useful for businesses that want to offset the rising costs of credit card processing fees without absorbing them, ensuring that the correct fee  is charged every time, ultimately improving efficiency and cost management. Also, the software generates detailed reports on surcharge revenue, helping businesses monitor the impact of surcharges on their bottom line.

What are the advantages of surcharge management software?

Surcharge management software automates the calculation and application of surcharges on credit card transactions, transferring the cost burden to customers. Also, it helps businesses track surcharge revenue per transaction and cost saving opportunities through detailed reports and dashboards. 

This solution helps businesses ensure compliance with legal and network regulations while reducing operational costs. It also integrates seamlessly with multiple payment processors and channels, and enables seamless surcharge processing by automatically adjusting to their specific compliance requirements.

What are the different features of surcharge management software?

The software includes a suite of advanced features: the Surcharge Compliance module guarantees adherence to card network regulations and local and international rules, while the Surcharge Fee Calculator accurately computes and displays surcharge fees in compliance with relevant regulations.

Additionally, the software offers features like Seamless Surcharge Processing, enabling businesses to handle surcharges across multiple processors while meeting their specific requirements. The Surcharge Reporting module provides valuable insights through detailed reports and dashboards, identifying opportunities for cost savings by delivering transactional-level surcharge data.

What is the impact of surcharge management software on small businesses?

For small businesses, surcharge management software offers a way to mitigate the impact of rising credit card processing fees. This software enables these businesses to offset the cost of credit card transaction fees by automating the calculation and application of surcharges.

The software also provides detailed reporting and analytics, allowing small businesses to track surcharge revenue and identify cost-saving opportunities. Moreover, by ensuring compliance with various processors’ requirements, the software helps avoid potential fines and disputes. By automating these tasks, it allows small business owners to focus on growth and customer service, rather than administrative burdens.

What is the impact of surcharge management software on enterprise businesses?

Enterprise businesses benefit from surcharge management software by automating the complex task of calculating and managing surcharges across multiple locations. This software ensures global compliance in payment processing by adhering to card network regulations, and both local and international surcharge rules.  

Moreover, the software’s detailed reporting provides immediate insights into transaction level surcharge revenue. It also allows for highly configurable surcharge rules tailored to specific countries, business units, and merchant preferences, ensuring compliance with diverse regulatory requirements and operational needs.

What is the purpose of surcharge management software?

The primary purpose of surcharge management software is to automate and simplify the process of adding surcharges to credit card transactions, ensuring compliance with legal and card network regulations. This helps businesses pass on processing fees to customers transparently and efficiently.

By using this software, businesses can better manage their cost structures and maintain profitability without compromising customer trust. It also reduces the administrative workload associated with surcharge management, allowing companies to focus on their core operations while ensuring financial accuracy.

How does the surcharging module determine the surcharge amount?

The module determines the surcharging amount by applying predefined criteria based on the merchant’s business unit(BU) or geographical location. The module assesses factors such as the type of card used, transaction amount, and regional regulations to calculate the appropriate surcharge.

Can I select my customers on whom I want to surcharge?

Yes, we do offer the capability to configure surcharges selectively, however, this is typically done on an exceptional basis. Given the strict regulations surrounding surcharges, the standard practice is to apply surcharges uniformly across all customers. Selective surcharging is generally only permissible if a client has a specific agreement with their payment processors that allows for such practices.

Does the module display the surcharged amount before sending it to the processor?

Yes, the module displays the surcharged amount to the buyer as confirmation. This ensures transparency and allows the buyer to make an informed decision. It also helps comply with regulatory requirements that mandate clear disclosure of additional fees.

Can I configure the surcharging criteria through the surcharging module?

Yes, you can customize the surcharge criteria for different regions or business units. The module enables merchants to configure the surcharging rules according to their preferences. The module entitles you to set up rules based on various parameters, including the address linked to buyer’s card, the buyer’s headquarter(HQ), or invoice-level details such as Bill to or ship to location.