Collections Management Software

AI prioritized worklist for the top 20% delinquent customers. Automated collections and dunning management for 80% of long-tail customers.

Reduce past due by 20%. Increase collector productivity by 30%.

Collections Management Software Modules

AI Prioritized Worklist

AI Prioritized Worklist

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Collect Proactively. Predict customer delinquency 30 days in advance. More

In-App Dialer

In-App Dialer

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2X Calls. One-click call, auto-transcription, and automatic follow-up email. More

Advanced Dunning

Advanced Dunning

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10X Outreach. Automate emails for long-tail customers with smart payment links. More

Intelligent Email Inbox

Intelligent Email Inbox

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3X Email Productivity. Email from the app without switching applications. More

Generative AI via FreedaGPT

Generative AI via FreedaGPT

AR Co-Pilot. Auto-draft emails, call summaries, and chat prompt responses. More

AP Portal Automation

AP Portal Automation

Automate E-Invoicing & Tracking. Direct integration with 100+ AP portals. More

PRODUCT

Key Modules

  • AI Prioritized Worklists
  • In-App Dialer
  • GPT-Enabled Email Inbox
  • Advanced Dunning

VALUE

Improve Operational KPIs

  • 2X Collection Calls
  • 3x Collection Emails
  • 10X Automated Emails
  • 4X Weekly Past Due Coverage

Deliver Business Outcomes

  • Reduce Past Due by 20%
  • Increase Productivity by 30%

Key Modules

  • AI Prioritized Worklists
  • In-App Dialer
  • GPT-Enabled Email Inbox
  • Advanced Dunning

Improve Operational KPIs

  • 2X Collection Calls
  • 3x Collection Emails
  • 10X Automated Emails
  • 4X Weekly Past Due Coverage

Deliver Business Outcomes

  • Reduce Past Due by 20%
  • Increase Productivity by 30%
Unlock These Benefits for Your Business

Over 1000+ Businesses have Collected Faster and Reduced Past Due with HighRadius

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Elevate Your Business, Not Just Operations With Our Collections Management Software

How we do it better

AI Prioritized Worklist

AI Prioritized Worklist

Predict customer delinquency upto 30 days in advance and collect proactively with a prioritized worklist based on historical payment data.
AP Portal Automation

AP Portal Automation

Auto upload invoices into 100+ AP portals, without the need to log in. Keep track of invoice status and capture promise to pays or disputes automatically.
In-App Dialer

In-App Dialer

Record customer interaction and initiate collection calls with a single click. Auto-transcribe calls and capture promise to pays or create tasks - all on a single platform.
Advanced Dunning

Advanced Dunning

Send automated follow-up emails to long-tail customers. Send past-due notices, reminders, account statements, and other emails from 100+ ready-to-use templates.
Generative AI via FreedaGPT

Generative AI via FreedaGPT

Auto prioritizes incoming collection emails and drafts responses with relevant attachments based on urgency and content. Generate reports using natural language prompts.
Intelligent Email Box

Intelligent Email Box

Perform all email actions from a single platform. Monitor email delivery, opens, and clicks and decide on further action items.

How HighRadius AI-Powered Collections Cloud Works

Collections Flow Diagram

Hear From Businesses That Swear By Our Collection Management Software

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HighRadius has made a huge difference in our collections, cutting the difference in best possible vs. actual DSO from 11 days to 6!

  • 84% Collections Efficiency
  • 13% Reduction in Past Due

Result

Regan Carlton

Regan Carlton,

Invoice to Cash Associate Manager

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case-study

We started seeing immediate results upon implementation: 100%+ efficiency gain.

  • 50% Reduction in Past Due
  • 75% Reduction in 31-60 Days Past-Due Aging Bucket

Result

Marinko Marijolovic

Marinko Marijolovic,

Director, Corporate Credit Services

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Leading industry experts recommend HighRadius

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Gartner MQ Leader for the 3rd consecutive year

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IDC Marketscape Leader for the 2nd consecutive year

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Hackett Digital World Class Vendor for the 2nd Consecutive Year

Sign up for a Personalized Demo to get a glimpse of why HIghradius is the Leader

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FAQs: AI-Powered Collections Management Software Solutions

What is the process of cash collection?

The process of cash collection in collections management involves several key steps. First, send accurate invoices promptly, including clear payment terms. Follow up with automated payment reminders before and after the due date to ensure timely payments. 

Regularly monitor accounts receivable to identify and address overdue invoices. Engage with customers to understand any payment delays and negotiate payment plans if necessary. If payments remain unpaid, escalate the issue by sending formal notices or involving a collections agency. Finally, accurately record payments in the accounting system and update account statuses accordingly.

How do you automate the collections process?

Automating payment collection through collection software involves several steps to ensure a smooth and efficient process.

  1. Choose the Right Software: Select the software that prioritizes the right customers, manages reminders, tracks payments, and handles customer interactions in one place.
  2. Automate Payment Reminders: Set reminders for due dates to ensure timely communication and reduce late payments.
  3. Integrate with ERP systems: Link software with ERP system to update payment statuses and ensure real-time tracking.
  4. Establish Workflow Rules: Automate workflows for various stages, like escalating overdue accounts.
  5. Monitor and Adjust: Regularly review and optimize the process using software analytics.

What are the three C's of a successful collections strategy?

The three C’s of a successful collections strategy are communication, consistency, and customer focus. Communication involves maintaining clear & consistent contact with customers. Consistency means applying collection policies and procedures uniformly to all customers. Customer focus involves addressing the customer’s challenges.

This approach helps establish a reliable and predictable collection process. Implementing these three C’s can enhance the effectiveness of your collections strategy and improve cash flow.

Can the HighRadius Credit and Collections Software integrate with my ERP?

Yes, our Cloud Based Credit and Collections Software seamlessly integrates with your ERP. It offers out-of-the-box connectivity with major ERPs like SAP, Oracle NetSuite, Microsoft Dynamics, and Sage Intacct. Additionally, it supports API integration for Quickbooks, Sage Intacct, and Microsoft Business Central.

How much time does it take to implement HighRadius Collections Management Software?

The implementation time for HighRadius Collections Management Software varies based on the complexity of your organization’s requirements. However, our Speed to Value methodology guarantees swift implementation and ROI realization within 3 to 6 months, setting an industry benchmark.

How much IT involvement is needed to maintain HighRadius Collections Management Software?

The Collections Management Software requires minimal IT involvement. With seamless plug-and-play integration into ERPs using real-time APIs and Hex (SFTP) connectors, along with pre-built modules and industry-specific best practices, customers can deploy it remotely with ease, reducing heavy IT dependencies.

Why consider AI-powered collections automation software for Collections Management?

HighRadius AI-powered Collections Automation Management software offers significant advantages for efficiency and effectiveness in handling accounts receivable. It leverages AI algorithms to prioritize tasks, optimize collector workload, & automate routine processes. FreedaGPT simplifies and enhances business processes with its suite of features. It auto-drafts personalized collection email responses, generates intuitive reports and dashboards from simple prompts, captures call details, and provides quick issue resolution through self-service prompts. These features collectively improve collector efficiency by over 30%, and reduce past-due accounts by 20%, resulting in faster collections and improved cash flow.

How does the Collections Management Software assign different customers to various collectors?

The Collections Management Software assigns different customers to various collectors using the AI Prioritized Worklist. This system predicts future delinquencies and calculates a Collections score for each customer based on factors like past due amounts, credit risk, and payment history. The software then creates a prioritized worklist for each collector, ensuring a balanced workload based on collector bandwidth. Suggested actions, such as calls or emails, are assigned to collectors, enabling efficient and targeted collection efforts. This AI-driven approach optimizes collector productivity and improves overall collection performance.