Collections Management
Auto-transcribe calls, generate summaries, and draft follow-up emails for quick communication.
Identify customers via phone number available as a contact or past interaction.
Manage incoming calls or transfer if needed and provide info via call/email.
Auto-display relevant screens based on collector-AP conversations.
Transcribe inbound collection calls in real-time and capture call notes.
Capture call intent and draft actions like promises to pay, disputes, and follow-ups.
Draft call summary with notes, attachments, and action items for AP contact.