Collections Management

InApp Inbound Call

Auto-transcribe calls, generate summaries, and draft follow-up emails for quick communication.

Key Capabilities

Identify Customer

Identify Customer

Identify customers via phone number available as a contact or past interaction.

Call Responder via FreedaGPT

Call Responder via FreedaGPT

Manage incoming calls or transfer if needed and provide info via call/email.

In-Context Screens

In-Context Screens

Auto-display relevant screens based on collector-AP conversations.

In-Call Transcription

In-Call Transcription

Transcribe inbound collection calls in real-time and capture call notes.

Post-Call Tasks

Post-Call Tasks

Capture call intent and draft actions like promises to pay, disputes, and follow-ups.

Post-Call Summary Email

Post-Call Summary Email

Draft call summary with notes, attachments, and action items for AP contact.

400+ Enterprise Customers
Enterprise Customers
600+ Mid-Market Customers
Mid-Market Customers